Customer Service Manager
2 weeks ago
or equivalent experience
**Work Setting**:
- Motor vehicle repair shop
- Convenience store
- Retail business
**Tasks**:
- Manage staff and assign duties
- Resolve problems that arise, such as customer complaints and supply shortages
**Supervision**:
- 3-4 people
**Computer and Technology Knowledge**:
- Point of sale system
- Accounting software
**Security and Safety**:
- Criminal record check
**Work Conditions and Physical Capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
**Personal Suitability**:
- Collaborative
- Hardworking
- Positive attitude
- Quick learner
- Time management
- Client focus
- Effective interpersonal skills
- Organized
- Team player
**Screening questions**:
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?
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