Community Resource Editor

1 week ago

Thunder Bay, Canada Lakehead Social Planning Council Full time

**About us**

The Community Resource Intern works as part of a team and closely with the Team Lead that updates social service listings for the 211 Northern Region’s database of human services. They are also responsible for identifying and creating listings for new services available in Northern Ontario.

**Duties**:

- Communicate with social service providers across Northern Ontario including contacts with First Nations and designated Francophone communities, to update, verify and validate information contained in the agency/service listing
- Process updates and verifications provided by the agency and/or service provider
- Research and identify new program initiatives to include in the resource database, verify information, and create listings accordingly.
- Collect and maintain information about seasonal and other time-limited programs/services.
- Ensure listings are in adherence with Ontario 211 Provincial Data Standards and those of the Alliance of Information and Referral Systems (AIRS)

**Qualifications**:

- Must reside within Northern Ontario
- Post-secondary education, or equivalent experience.
- Demonstrate good spoken and written communication skills.
- Ability to summarize, and organize information, giving precise attention to detail.
- Ability to deal tactfully and effectively with the public and members of community agencies.
- Maintain good public relations.
- Ability to work with mínimal supervision.
- Demonstrate quality analytical skills.
- Working knowledge of computer, database, and Microsoft Office programs

**Workplace Setting**:
Work closely with the team in a remote setting. This includes virtual training, support and team meetings. Equipment provided, including tech support; reliable internet connection required.

**Additional Information**:

- Internship to start as soon as possible, duration 1 year
- Possible full-time contract upon successful completion of Internship
- $19.25 per hour

**Application Process**:
Schedule:

- Monday to Friday

Work Location: Hybrid remote in Thunder Bay, ON P7E 6H8

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