Resources & Information - Employment Consultant

7 days ago

Kingston, Canada The John Howard Society of Kingston and District Full time

**RESPONSIBILITY AND DUTIES**:

- Coordinating the day-to-day operations of the Resource and Information Services. Ensuring smooth and seamless service delivery, working in conjunction with Intake and Reception staff
- Reception of the general public, drop-in and scheduled clients (in-person and telephone)
- Provide clients with orientation to our Resource & Information Services
- Promote all components of our employment services, assisted and unassisted
- Assist clients with accessing and utilizing the resources in RIS
- Provide information and support to clients on job search techniques, current labour market trends and community resources
- Assist clients with computer usage and provide basic computer literacy instruction
- Maintain appropriate statistical information and reporting procedures as required
- Maintain and organize the RIS materials and general office supplies, ensure they are replenished, current and relevant
- Assist clients in developing, updating and editing their job search materials (resumes, cover letters, etc)
- Complete needs assessment and determine appropriate course of action, including making referrals to ES Consultants or the Job Developer for further services
- Search internet job sites daily, maintain job board, and keep current on local job market
- Promote and provide information on all Employment Ontario services and assist clients in accessing those services
- Facilitate various job search workshops, information sessions and job fairs.
- Execute scheduled follow-ups with clients as required
- Ensure services delivered are within the Employment Ontario guidelines and within the policies and procedures of John Howard Society
- Communicate with team and supervisory staff on a consistent basis all information pertinent to the effective and efficient delivery of services
- All other duties as required
- The John Howard Society of Kingston & District is an Equal Opportunity employer, we are committed to providing an accessible workplace. Accessibility accommodations are available for all parts of the recruitment and selection process._
- _
- Internal applicants are given priority in consideration._

**Qualifications**:
**QUALIFICATIONS**:

- A degree or diploma in the social sciences field. Work experience in an employment services environment may off-set academic standing. Specific education, training or certification in employment counselling is an asset
- Previous experience working with clients who have high/complex needs and/or have multiple barriers to employment
- Knowledge of community resources
- Computer literacy, including Microsoft Office Suite, databases and internet
- Excellent communication skills, professional boundaries, customer service skills and ability to respect confidentiality
- A satisfactory Criminal Police Check

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