Appointment Coordinator

1 week ago

Collingwood, Canada Collingwood Toyota Full time

**Collingwood Toyota **is a family owned and operated Dealership, consistently achieving excellent customer satisfaction. Our Service Department is looking for an Appointment Coordinator to join our team.

**Summary of main duties**:
The Service Appointment Coordinator plays a critical role in growing the business at **Collingwood Toyota.**

We are looking for enthusiastic, driven, and passionate individuals who can excel in a fast-paced, high performing environment.
- Coordination of customers appointments to fit both the needs of the customers as well as the needs of the dealership.
- Data Management - Accurately review and enter all customers’ appointments, inquiries and/or concerns into the dealership’s software system.
- Create and maintain relationships with customers to increase revenues for the services and parts departments.
- Pre-scheduling of dealership services in line with manufacturer recommendations.
- Strong communication skills and be receptive to new ideas.
- Being a team player and working well with others to achieve objectives.
- Dependability not only to the team, but to our customers.

**Experience**:

- 1-2 years of customer service experience with a proven track record - show us what you’ve accomplished.
- Experience working in automotive industry, specifically service and parts processes, systems & internal operations is an asset.
- Ability to prioritize and quickly respond to customer requests.
- Excellent communication skills, both oral and written.
- Timely follow-through, consistency and a getting things done attitude.
- Strong computer literacy skills.

**What We Provide**:
Your attitude and great work ethic is more important than experience in an Appointment Coordinator role - training available for the right applicant.

Respectful team environment where everyone is encouraged to reach their full potential.

Competitive compensation with benefits and Company Retirement Savings plan after qualifying period of employment.

**Collingwood Toyota **is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

We thank all applicants in advance, however only those considered for an interview will be contacted

**Job Types**: Permanent, Full-time

**Salary**: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Collingwood, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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