Current jobs related to Service Co-ordinator - Hamilton - McMaster University

  • Project Co-ordinator Facilities

    1 week ago

    Hamilton, Canada City of Hamilton Full time

    **About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...

  • Academic Program Co-ordinator

    1 day ago

    Hamilton, ON LS S, Canada McMaster University Full time

    Job ID73563Job TitleAcademic Program Co-ordinatorRegular/TemporaryRegularLocationCentral CampusOpen Date12/22/2025Job TypeContinuingClose Date01/16/2026Employee GroupUnifor Unit 1, StaffFavorite JobDepartmentENG-IBEHS Biomed Eng&Hlth SciFull/Part TimeFull-TimeSalary Grade/BandGrade 8Salary Range$ $43.51 (hourly)Existing VacancyYes - Newly Created...

  • Vehicle Service Coordinator

    5 days ago

    Hamilton, Canada City of Hamilton Full time

    JOB ID #: 18836 Vehicle Service Coordinator Public Works Energy Fleet & Facilities Management 330 Wenworth St. N. NUMBER OF VACANCIES: 2 Full-Time Temporary UNION/NON-UNION: CUPE Local 5167 Inside HOURS Of WORK: 40.00 per week GRADE: J SALARY/HOUR: $35.606 - $40.461 per hour - Note: See appropriate Collective Agreement or the Non Union Salary Range for...

  • Admission Services Officer

    3 days ago

    Hamilton, Canada Columbia International College Full time

    Founded in 1979, Columbia International College (CIC) is the largest boarding high school in Canada. During our 44 years of history, parents from over 120 countries have placed their children in CIC’ care. CIC offers the Total Care Education System to support students to achieve their goal of getting into a post-secondary institution of their choice. Our...

  • Transportation Business Services Coordinator

    5 days ago

    Hamilton, Canada City of Hamilton Full time

    **About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented...

  • Hollister Co.

    2 weeks ago

    Hamilton, Canada Hollister Co. Stores Full time

    Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’...

  • Admissions Services Officer

    1 week ago

    Hamilton, Canada Columbia International College Full time

    Founded in 1979, Columbia International College (CIC) is the largest boarding high school in Canada. During our 44 years of history, parents from over 120 countries have placed their children in CIC’ care. CIC offers the Total Care Education System to support students to achieve their goal of getting into a post-secondary institution of their choice. Our...

  • Sales Supervisor

    1 day ago

    Hamilton, Canada DAVO`S AUTOMOTIVE SERVICE Full time

    **Tasks**: - Hire and train or arrange for training of staff - Authorize payments by cheque - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Resolve problems that arise, such as customer complaints and supply shortages - Supervise and co-ordinate activities of workers **Supervision**: - 1 to 2...

  • Office Services Coordinator

    1 week ago

    Hamilton, Canada Ayman Soliman Medicine Professional Corp Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are...

  • Hollister Co.

    3 days ago

    Hamilton, Canada Hollister Co. Stores Full time

    Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’...

Service Co-ordinator

2 weeks ago

Hamilton, Canada McMaster University Full time

**Schedule**
2:30 PM - 11:00 PM

**Education Level**
Post Secondary Education

**Career Level**

**Posting Details**

**Job Title**: Service Co-ordinator

**Reports To**: Director Custodial Services

**Department, Unit or Project Description**:
Facility Services provides a wide array of services to the Students, Faculty, Researchers and Staff at McMaster University and the community at large. Services include: building and facilities engineering, design and construction, space planning, energy management, maintenance, logistics and
mail, groups, parking, custodial services, utilities, and security.

**Job Summary**:
Reporting to the Director of Custodial Services, the Service Coordinator is responsible for managing the day to day operations of our custodial service team. The coordinator will ensure that the team is providing high quality service to our customers along with promoting the Mission, Vision and Values of the Facility Service Department and McMaster University.

**Accountabilities**:
The position will manage the day to day operations of the Custodial Services unit including but not
limited to the following:

- Supervise and provide direction to a custodial services work unit by, planning, prioritizing and monitoring work schedules; adjusting to operational and seasonal needs; measuring performance quality to standards through workplace audits and ensuring compliance to procedures and safety standards;
- Develop and maintain excellent work relationships with customers, meeting customer needs and providing quality service by, communicating with customers to determine needs and expectations;
- Measure performance with our internal inspection system;
- Train, develop and supervise teams of custodians by providing proper instructions, information and training in the use of proper chemical handling, equipment and work methods; monitoring employee performance; fostering teamwork, customers service and opportunities to problem solve, be creative and make decisions; setting goals, holding employees accountable and dealing with performance and disciplinary issues;
- Develop and provide improvements to work methods, schedules and processes through innovative changes and solutions to work issues;
- Inventory control of all supplies and products;
- Ensure that all staff complies with prescribed safety requirements and all related policies,standards and legislation;
- Develop and maintain a team first relationship attitude with the custodial management team members.

Planning
- Review existing processes and procedures and make adjustments as required;
- Recommend process enhancements in order to achieve higher work efficiencies in handling of customer requests;
- Act as a contact point for customer issues or complaints.

**Qualifications**:
Education: Postsecondary education an asset
Experience: Minimum 10 years related experience in the custodial services field

Knowledge/Skills:

- Proficient in Microsoft Office Software;
- Significant related experience in the Custodial Services industry;
- Primary responsibilities in a management or supervisory capacity including the ability to develop work schedules, ensure high quality service delivery, budget control and inventory management;
- Wide Breadth of knowledge of safety procedures and related legislation, applicable standards and custodial procedures, equipment and materials;
- The Custodial Services Coordinator will have solid knowledge of custodial best practices and operational knowledge of large scale custodial operations. Service experience as well as excellent knowledge of the University’s policies and procedures, Strong management and communication skills along with the ability to problem solve is required;
- Excellent interpersonal, communication and team building skills are required for this role;
- Ability to consistently exemplify the values of the Facilities Services Department: Teamwork, Respect, Integrity, Accountability, Trust and Perseverance.

**Dimensions**:
Staff Supervised:

- Custodian (29)
- Cleaner (11)
- Casual (26)

Financial Accountability:

- Control over spending and inventory control of supplies and assets within their team

**Leadership Capabilities**:
At McMaster we believe in the ongoing cultivation of human potential, leveraging the diverse
talents of our employees and recognizing that everyone has the opportunity to be a leader in their
own role. McMaster’s core leadership capabilities are designed to nurture employee engagement
through best people practices. All leaders will demonstrate these leadership capabilities:
Takes a Strategic Approach
- Promotes McMaster culture and values
- Understands global trends and impact
- Anticipates challenges, risks and outcomes
- Gathers key information and resources
- Enables strategic plans through role

Champions Change and Innovation
- Acts as a positive change agent
- Illustrates resilience and adaptability
- Is bold in championing innovations
- Identifies and fosters opportunitie