Transportation Business Services Coordinator

**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason** **JOB POSTING** JOB ID #: 19210 Transportation Business Services Coordinator Public Works Transportation Operations & Maintenance 100 King St W NUMBER OF VACANCIES: 1 Full-Time Temporary UNION/NON-UNION: Non Union Mgmt Professional HOURS Of WORK: 35.00 per week - GRADE: 5 - SALARY/HOUR: $44.762 - $52.350 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details. STATUS/LENGTH: Full Time Temporary - Note: This position is expected to last up to 24 months Job Description ID #: 7456 **Vaccine Verification - **As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton. SUMMARY OF DUTIES Reporting to the Senior Project Manager of Business Services, the Business Services Co-ordinator is an integral part of the Business Services team. The Co-ordinator is accountable for achieving departmental goals and objectives through the effective and efficient use of financial and staff resources; uses a "best practices" approach to develop and deliver quality services in a timely and cost-effective manner; recommends and implements strategies to improve effectiveness and efficiency; instils a customer service focus in all activities within scope of responsibilities. Recommends policy and improvement strategies in the delivery of services to meet mandated goals and objectives and evaluates financial, administrative and staff performance against internal and external benchmarks. Practices a demonstrated record of leadership and guidance, customer focus, innovation/creativity, team advocacy, staff delegation, empowerment and staff development and is results oriented. Functions as a coach to subordinate staff. GENERAL DUTIES Assumes responsibility for administrative functions within the Business Services Section, including day-to-day financial management of programs and employees engaged in the Sectional Maintenance Management System (MMS) including financial analysis, and data entry processes and procedures. Assists with preparation of the operating and capital budgets. Forecasts, prepares and co-ordinates expenditure/revenue budget exception variance analysis and year end forecasting. Reports major monthly variances and recommends mitigation measures/strategies. Conducts regular compliance audits and identifies variances and implements corrective action mitigating potential impacts to service delivery. Co-ordinates the administrative functions within the group to ensure safety, service quality, cost effective and timely delivery of services. Creates standard operating policies, procedures and work instructions for the Business Services section. Co-ordinates the administrative functions within the Section to ensure safety, service quality, program delivery, cost control and effective and timely delivery of services. Involved in business process reviews, improvement initiatives, provides strategic and process improvement advice to support finance and business operations. Supervise staff providing customer service and administrative services for the TOM division which includes hiring, orienting, training, supervision, evaluating and disciplining staff on a day to day basis. Makes recommendations for improvements to processes, including efficiency improvements, modification/elimination/development of tools, and the introduction and use of technology. Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety. Performs other duties as assigned which are directly related to the responsibilities of the position. QUALIFICATIONS 1. Proven experience and knowledge in business administration, normally acquired by obtaining a College Diploma in Business Administration, Business Accounting or a relevant discipline with related supervisory experience or a combination of equivalent education and relevant work experience. 2. Demonstrated progressive supervisory experience in an administrative or similar operations environment. Must possess and demonstr