Enforcement Officer

7 days ago

Ottawa, Canada Indigo Park Canada Full time

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 11 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

We are currently seeking a positive and outgoing Enforcement Officer to join our team in Ottawa. The Enforcement Officer’s key responsibility is to ensure that guests are parking in compliance with the established guidelines. This position requires travel throughout the Ottawa area.

**Responsibilities**:

- Perform monitoring activities to ensure compliance with the posted guidelines at parking facilities and issue notices to vehicles not in compliance
- Greet guests and provide guidance regarding meters, directions, and additional details specific to the lot
- Be a positive ambassador by providing superior customer service and always representing the company with integrity and in good faith
- Respond to customer inquiries and remain courteous whenever assisting parking guests
- Assist with the overall presentation of each area of the facility and passing along concerns
- Proactively assist with the maintenance and upkeep of the parking facilities whenever and wherever required or requested
- Ensure and maintain the cleanliness of any company vehicles
- Operate company vehicles in a courteous and safe manor
- Treat all equipment with care and as if it were your own
- Report any incidents or deficiencies immediately to Manager or Supervisor
- Complete all forms and reports as specifically directed
- Perform cash collection for machines and deliver to collections facility
- Perform such other duties as the Company reasonably directs from time to time

**Employment Requirements**
- Must be capable of walking for extended periods of time as well as occasionally lifting.
- Valid G class driver's license and clean driver's abstract
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
- Must be flexible with assigned schedule as needed

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Work Location: One location

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