General Manager

Want to play a leading role in opening a new Cascadia liquor location? Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us

The Opportunity: General Manager, Cascadia Liquor, Port Alberni

The General Manager (GM) reports to the Area Manager and has an exciting opportunity to play a major part in the growth of the company by leading the opening of a new Cascadia Liquor location ( _multiple new locations planned_). The GM will get to build a team, form a strong culture, make product decisions, oversee day-to-day management duties (including driving sales, ensuring an exceptional guest experience, managing expenses, improving productivity and profitability), be an ambassador for Cascadia Liquor, and enhance the brand through compliance with government regulations and policy management. The GM will be directly involved in the selection, supervision, and growth of a team; communicating goals, processes and policies; helping provide solutions for day-to-day challenges; coaching and mentoring; and supporting the education and development of all management and team members. The GM is a people-oriented, growth-minded leader who will be involved in implementing marketing and promotional activities to continually increase sales, maximize margins, and increase market share for the company to achieve financial objectives.

Position Details: Permanent, Full-Time. Hours of work will vary and may be irregular and will be those hours required to meet the requirements of your job.

What Makes Us a Great Employer? Here are some of the benefits and perks you can look forward to by joining our Team:

- Locally owned and operated for over 30 years
- Competitive salary and total compensation package
- Employer paid extended health and dental plan
- RRSP matching, variable bonus program, and anniversary bonuses
- Paid volunteer days and charitable donation matching
- Education and tuition reimbursement, and in-house training and certifications
- Annual health and wellness reimbursement
- Product and staff discounts to all our brands
- Incredible opportunity for growth, advancement, and leadership development
- Refer a friendwe’ll pay you
- FUN working environment - theme days and annual parties
- Socially responsible and inclusive culture

Key Responsibilities:

- With the Area Manager and other leadership group members, leads the liquor store operation, including recruitment, staffing, product decisions, promotional activities, and business operations.
- Inspires a team of employees to meet productivity goals and deliver impeccable & consistent guest service quality and capacity.
- Provides strong people leadership in recruitment, training and development, scheduling practices, clear expectations and follow up, coaching, and performance management to create great culture.
- Accomplishes revenue targets by creating action plans, communicating goals, inspiring the team, and following process and best practices.
- Reviews monthly, quarterly, and yearly financial reports with accompanying analysis of results in support of the OM, identifying variances, initiating corrective actions to deliver profitable results
- Ensures all cash handling policies, health and safety requirements, building and equipment maintenance standards are meeting company and government standards in all aspects of operational and team day to day execution.
- Provides input and recommendations for new products, programs and services by identifying new opportunities, suggesting pricing, packaging, and/or process changes; surveying consumer needs and trends; and tracking competitors in the marketplace.
- Updates job knowledge by remaining aware of new operational and leadership processes and government regulations; participating in educational opportunities; reading professional publications and maintaining strong community and business relations.
- Provides input for specific location and operational data on short term and long-range strategic planning and budget development to achieve overall sales and profitability goals in support of the OM.
- Such other duties as are customarily performed by one holding the position of a GM in businesses that are similar to Cascadia Liquor.
- Such other and unrelated duties as may be assigned from time to time by the Employer.

**Required Education, Skills, and Qualifications**:This position requires a solid combination of business management with industry related sales and hospitality knowledge, strong communication, and leadership skills, as well as:

- 3 to 5 years of liquor retail experience, with 3+ years in a hospitality management or retail management role. Experience must include direct accountability for achieving and driving sales.
- An approachable, confident, and service-focused personality is a must
- Excellent communication skills and the ability to manage and motivate people
- Strong knowledge of and passion for the beverage industry
- Certif