Indoor Maintenance

POSITION: General Indoor Maintenance Technician

DEPARTMENT: Indoor Maintenance

REPORTS TO: Building Engineer

STATUS OF POSITION: Full-Time (Afternoons/Evenings)

WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for

Position Summary

The Indoor Maintenance Technician will perform routine and preventative maintenance repairs to all indoor buildings on the Resort. They will be responsible for attending all guest room repairs and maintenance requirements while also overseeing the premises and equipment within the buildings. For this position we are looking for someone who can work morning (7:00am - 4:00pm) or afternoons/evenings (2:00pm-10:00pm) during the week and on weekends as needed.

Operational Duties and Responsibilities:
Complete thorough property walk-through and maintenance checks
Conduct scheduled preventative maintenance on appliances and other items
Perform maintenance to all guest areas such as repairing furniture, unclogging drains, changing light bulbs, replacing broken items, painting, caulking of tubs and showers, repair and replacement of bathroom fixtures
Maintain the utmost quality of workmanship in new construction and renovation projects
Clean up of materials and debris during and after a project
Coordinate and meet with our 3rd party vendors at our resorts. (Meeting with electricians, plumbers, and other technicians to let them in and walk them through work to be done)
Maintain organization of supplies and operating equipment in storage such as tools, extra furniture/lamps, space heaters, fans etc.
Communicate and coordinate with Housekeeping and Front Desk to ensure efficient maintenance and repair of items related to guest rooms and public areas are updated

Guest Experience Duties and Responsibilities:
Energetic, outgoing with a positive attitude, driven to deliver elevated guest experiences
Excellent communication skills, both written and verbal as well as excellent problem-solving abilities
Respond to special guest requests with a sense of urgency in a friendly and efficient manner
Promote and direct guests towards our environmental program and department specific initiatives in working towards sustainable operations
Guest-centric health & safety conscious and actively involved in maintaining a safe work environment

Qualifications:
Must be comfortable working independently
2 years minimum Maintenance experience in a hotel setting or related industry is required, with resort experience a strong asset
Basic working knowledge of plumbing, electrical, painting or other general repair skills in order to trouble shoot and carry out minor repairs
Capable of operating hand, power and specialized tools
Ability to learn a wide variety of equipment and skills quickly
Ability to complete minor equipment repairs
Must hold a current valid driver’s license, clear drivers abstract required annually
Ability to operate company vehicles in a safe and responsible manner
Good physical condition, willing to and able to work indoors, outdoors and at heights in all weather conditions and able to lift up to 75 pounds
Excellent communication skills; both verbal and written
Must be legally entitled to work in Canada.
- Can work afternoons/evenings (2:00pm-10:00pm) weekdays and weekends as needed.

Join our team today, and enjoy employee perks such as Resort staff pass for yourself and your dependents, retail, lodging, and restaurant discounts, along with additional perks and discounts at our other affiliated resort - Deerhurst Resort in Muskoka.

**Salary**: From $19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Weekend availability