Network & Support Specialist

4 days ago

Toronto, Canada RJC Engineers Full time

Specializing in structural engineering, building science, structural restoration, structural glass engineering, parking facility design and building energy modelling, RJC Engineers (RJC) is one of Canada’s leading engineering firms. Recognized as an exceptional workplace, we mentor the next generation of Canada’s ‘best and brightest’ engineers and technologists. With offices and expertise across Canada, we challenge our people to push technical boundaries and provide leadership in our fields of practice, while providing services for clients and projects nationwide

We believe in taking care of our people and help them realize their full potential. RJC offers the opportunity to work in an engaging team environment where you will work on exciting and challenging projects, discover new and developing technologies, practices and techniques and where you will flourish in a culture of continuous learning and collaboration. Working under the guidance of leading technical specialists who broadly share their expertise, you will get to fine tune your skills and cultivate your expertise while being given the opportunity to pursue your professional goals.

**Key Responsibilities**:
Duties include, but are not limited to:

- Help support 200+ employees in the Toronto and surrounding offices
- Offer additional remote support to approximately 400 employees in other offices across Canada
- Workstation set up and user orientation
- Assist Network & Systems Administrators in deployment and maintenance of network systems and servers
- Communicate with managers and staff to understand business needs, promote utilization of systems, and achieve adherence to standards

**Professional Qualifications**:
EDUCATION
- Diploma or Degree in IT-related studies from accredited college or university, or equivalent experience
- Microsoft/Networking Certifications an asset

EXPERIENCE
- Minimum of 2 years relevant experience
- Experience supporting CAD or Engineering software an asset
- Experience supporting a large number of users in a fast paced environment

SKILLS
- Microsoft desktop and server operating systems
- Virtualisation technologies, e.g. VMware
- Microsoft software, e.g. Office 365, Skype-for-Business, Exchange, Systems Center, Dynamics CRM
- Knowledge of Active Directory and networking
- Experience troubleshooting mobile devices (Tablets, Smartphones, etc.).
- Knowledge of backup and imaging procedures and tools
- Self-starter that works efficiently as part of a team and independently
- Ability to interact professionally with all levels of business personnel and build strong working relationships
- Analytical problem solving ability
- Excellent verbal and written communication skills
- Customer-focused mindset
- Enthusiasm for technology
- Positive and respectful attitude

**Rewards** **& Benefits**:
Here are a few reasons why others have joined our team:

- An inspiring workplace that supports its people and recognizes great work
- Stimulating, challenging projects and development opportunities to help you grow your skills and career
- An employee owned organization providing greater opportunity
- A comprehensive financial rewards program that recognizes your success
- An extensive and generous benefits package
- A $1000 annual spending account that promotes health, wellness, and an active lifestyle

LI-LW1

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