Night Auditor

7 days ago

Kingston, Canada The Quality Inn & Conference CentreComfort Inn & Suites Kingston Central Full time

**The Backbone of Overnight Operations**

As a Night Auditor, you’re the quiet but essential force behind a seamless hotel experience during the night shift. You’ll blend the precision of accounting with the warmth of guest service, ensuring all nightly operations run smoothly while also providing exceptional service to late-night guests. From balancing financial reports to checking guests in and out, you’ll be the go-to person for everything after hours, ensuring a calm, efficient, and secure environment throughout the night.

**What You'll Do**
- Handle guest check-ins and check-outs with professionalism and a welcoming smile, ensuring they feel comfortable and taken care of, no matter the time.
- Manage nightly financial and operational audits to ensure accuracy in the hotel’s billing and accounting systems, preparing reports for the next day.
- Provide top-notch guest service by assisting with inquiries, offering recommendations, and resolving any guest concerns that arise during the night shift.
- Ensure hotel security procedures are followed, handle administrative tasks, and communicate with the day team to keep everything aligned for a flawless transition.
- Make sure all front desk procedures are set up for the next day, providing the incoming shift with everything they need to take over seamlessly.

**Who We're Looking For**
- Can think quickly and resolve guest issues effectively
- Stays calm under pressure and adapts to changing situations
- Willing to learn and improve based on feedback
- Follows hotel policies and maintains high standards of conduct
- Friendly, approachable, and professional demeanor
- Strong interpersonal and communication skills
- Ability to handle guest concerns with patience and efficiency
- A genuine passion for hospitality and making guests feel welcome
- Understands and upholds brand standards
- Ensures guest requests are met accurately and promptly

**Why Join Us?**

Great Team Culture: Work in a respectful, collaborative environment where your contributions matter.

Career Growth - Learn new skills, gain hands-on experience, and advance within the company.

Reputable & High-Quality Workplace - Be part of a well-established, guest-focused hotel with high standards.

Job Stability & Perks - Enjoy competitive benefits, employee discounts, and flexible scheduling.

Exciting Guest Interactions - Meet people from all over the world and create memorable experiences.

At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

**Job Type**: Part-time

Pay: Up to $21.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

Schedule:

- Every Weekend
- Holidays
- Monday to Friday
- Night shift

Work Location: In person

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