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Dental Receptionist

2 weeks ago


Regina, Canada Western Alliance Management Full time

**Overview**

**Responsibilities**
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
- Manage appointment scheduling using electronic medical records systems.
- Verify patient insurance information and update records accurately.
- Answer multi-line phone systems efficiently, directing calls appropriately and taking detailed messages.
- Collect payments, co-pays, and process billing transactions accurately.
- Prepare and update patient records in compliance with privacy regulations.
- Assist with patient check-in and check-out procedures, including updating medical histories.
- Coordinate with dental staff to ensure timely patient flow and appointment adherence.
- Maintain a clean and organized front desk area, ensuring all office supplies are stocked.

**Qualifications**
- Previous experience as a dental receptionist or in a medical office setting preferred.
- Proficiency with dental practice management software is highly desirable.
- Strong knowledge of medical terminology relevant to dentistry and healthcare is desirable.
- Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally.
- Familiarity with electronic medical records (EMR) systems and office administrative procedures.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Prior experience working with insurance verification and billing processes is a plus.
- Professional appearance and demeanor, with strong organizational skills to support daily operations. This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing exceptional patient care through efficient office management.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person