Dental Treatment Plan Coordinator

**ABOUT US**
At Courtside Dental, we are dedicated to providing top-quality dental care in a friendly and professional environment. Our skilled team is committed to making every patient’s visit comfortable and informative. We focus on personalized care, utilizing the latest technology and techniques to ensure the best outcomes.

Join us and become a part of a practice that values excellence and teamwork in delivering outstanding dental services.

**JOB OVERVIEW**
As a Dental Treatment Plan Coordinator / Dental Receptionist at Courtside Dental, you will play a crucial role in enhancing our patients' experience by managing treatment planning and administrative tasks with precision and care.

You will serve as a key liaison between patients and our dental team, ensuring clear communication and smooth coordination throughout their treatment journey. Your responsibilities will include scheduling appointments, handling patient inquiries, processing insurance claims, and maintaining accurate patient records.

We are looking for a detail-oriented and personable individual who thrives in a fast-paced environment and is dedicated to providing exceptional patient service.
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**KEY RESPONSIBILITIES**
- **Patient Coordination**: Greet and check in patients with a friendly and professional manner and manage patient flow and address any immediate needs or concerns.
- **Appointment Scheduling**:Schedule, reschedule, and confirm patient appointments.
- **Treatment Planning**: Assist in the development and explanation of treatment plans. Work closely with providers to ensure patients understand their options and associated costs.
- **Insurance and Billing**:Submit electronic and paper insurance claims and follow up on unpaid claims. Provide patients with clear billing information and payment options.
- **Record Management**:Maintain accurate patient records and ensure compliance with privacy regulations. Update patient information as needed.
- **Administrative Tasks**: Provide administrative support by maintaining accurate patient records in compliance with HIPAA regulations. Perform general office duties, including answering phones, managing correspondence, typing documents, and keeping the reception area clean and organized. Assist in other office tasks as needed, based on qualifications.
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**QUALIFICATIONS**
- **Experience**: Previous experience as a dental receptionist or in a similar role preferred. Familiarity with dental terminology and procedures is a plus.
- **Dental Insurance**: Experience with assignment of benefits is an asset. Experience dealing with private dental insurance companies as well as programs such as Non-Insured Health Benefits (NIHB), the Canadian Dental Care Plan (CDCP), and Supplementary Health also preferred.
- **Technical Proficiency**: Familiarity with dental practice management software (_Curve Hero_), _Weave _Business Messaging System and basic office software (e.g., _LibreOffice, Google Docs, Google Sheets, etc._). Ability to learn new systems quickly.
- **Skills**: Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to handle multiple tasks efficiently and work as part of a team. Strong problem-solving skills and a patient-centric approach.
- **Education**:High school diploma or equivalent required. Additional certifications or training in dental administration are beneficial.
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**HOW TO APPLY**
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Pay: $30.00-$40.00 per hour

Expected hours: 39.5 per week

Schedule:

- Monday to Friday
- No weekends

Work Location: In person