Inside Sales Representative

**About Us**:
With over 60 years of industry experience, Gescan has 26 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 7 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

**_What’s In It For You?_**
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.

**Scope of the Position**

Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

**Major Responsibilities**
- Contacting current customers and identifying new products and potential up-selling.
- Responding to and processing incoming calls and orders.
- Opening new accounts and developing customer base and sales leads by making cold and warm calls.
- Entering orders into system.
- Maintaining knowledge base on current products and learning about new products.
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
- Providing pricing quotations and follow-up on quotes.
- Purchasing (direct orders) and doing Counter Sales (where applicable).
- Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable).
- Credits/Debits.
- Returns - as required.
- Providing basic technical support on the product.
- Troubleshooting (freight problems, expediting, etc ).
- Responding to inquiries.
- Closing orders and other duties as required

**Education & Training**
- High School Diploma required.
- Post Secondary courses in Sales and/or Marketing preferred
- Knowledge of Microsoft Office required.

**Experience**
- 1-3 years related experience.
- Product knowledge or industry experience preferred.

**Benefits and Perks**
- We offer a competitive salary, plus a full set of benefits, including:

- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

**Social Media**:
Facebook: Gescan Canada
LinkedIn: Gescan
YouTube: GescanTV

**Next Steps**:
**COVID**:
Sonepar is committed to providing a safe environment for our employees, customers, and the communities we serve. We believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. In order to be considered for employment at any Sonepar location you must be fully vaccinated against COVID-19.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Application question(s):

- What are your salary expectations?