Front Desk Receptionist
7 days ago
**Patient Experience Coordinator / Front Desk Receptionist**
Niagara Health & Rehab Centre is seeking a part time Patient Experience Coordinator (PEC) to join our multidisciplinary practice in St. Catharines. Our award-winning team is dedicated to working together to create a welcoming environment for all. Our mission is to help our patients and clients feel their best, to get back to doing what they love
Reporting to the Clinic Co-Owners and the Patient Experience Lead, you will be joining an administrative team that is responsible for creating a strong relationship between our clinic practitioners and patients. Using exceptional customer service and multitasking skills, the PEC role provides administrative support and maintains clinic flow in a friendly, enthusiastic and professional manner.
About Us:
NHRC is currently a ~ 7000 square foot facility dedicated to providing our patients and clients the best evidence-informed care available. By incorporating treatment areas, state of the art technology and a fully equipped gym space for training and rehab, NHRC is able to assess, treat and rehabilitate virtually any musculoskeletal injury.
Our Services:
- Physiotherapy
- Pelvic Physiotherapy
- Chiropractic
- Osteopathy
- Massage Therapy
- Concussion Management
- Acupuncture
- Holistic Nutrition
- Strength & Conditioning
- Personal Training
- Advanced Gait Assessment
Primary Responsibilities:
- Optimizing the patient experience by demonstrating exceptional customer service skills with every interaction
- Booking patient appointments, collecting intake information and utilizing practitioner schedules
- Collecting payments and submitting to third-party payors such as Extended Health Care providers
- Working collaboratively within our administrative team by being friendly, coachable, dependable and positive
- Supporting a team of 15 clinical staff, with administrative matters
Qualifications:
- Post-secondary diploma/certificate in office or medical administration - or - equivalent work experience
- Excellent customer service and telephone skills
- Strong written communication
- Experience in a physiotherapy clinic or other clinical environment is an asset
- Ability to work in a team environment and complete tasks efficiently
- Ability to multitask, maintaining composure and a positive demeanor - particularly during peak busy times in clinic
- Outgoing
- Empathetic
- Adaptable
- A multitasker
- Team-oriented
- Engaging and approachable
- Organized
- Patient
- Passionate
- Fun
- Enjoys a fast paced environment
**Job Type**: Part time, permanent (25-30 hours/week) with potential for full time in the future
Location: In-person
**Salary**: $17.00 - $18.00 per hour
Schedule:
- Our clinic is open during the week from 8am to 7pm, and on Saturdays from 8am-2pm.
- Availability to work a variety of morning, afternoon or evening shifts is an asset.
Perks:
- Company-sponsored team-building events and socials
- On-site gym
- On-site parking
- Paid time off
**Job Types**: Part-time, Permanent
Pay: $17.00-$18.00 per hour
Expected hours: 25 - 30 per week
Additional pay:
- Overtime pay
**Benefits**:
- On-site gym
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
Work Location: In person
-
Front Desk Receptionist
5 days ago
St. Catharines, Canada Maverick Studio for Men - Pen Centre Full timeMaverick Barber Studio - Pen Centre is looking for a new member to add to their front desk team! Some of the duties include: - Answering telephone and taking appointments - Greeting clients at the door upon entrance - Cashing clients out - reliable - team player - friendly **Job Types**: Full-time, Part-time, Permanent **Salary**: From $16.00 per...
-
Front Desk Receptionist
1 week ago
St. John's, NL AB P, Canada Crown Cabinets and Fireplaces Ltd Full timeCompany OverviewCrown Cabinets and Fireplaces Ltd specializes in crafting high-quality custom cabinets with a focus on attention to detail and exceptional customer satisfaction. For over a decade, we have been dedicated to providing our clients with top-tier products at competitive prices, fostering a reputation for excellence in the industry.OverviewWe are...
-
Front Desk Receptionist
5 days ago
St. Catharines, Canada Niagara Health & Rehab Centre Full time**Patient Experience Coordinator / Front Desk Receptionist** Niagara Health & Rehab Centre is seeking a part time Patient Experience Coordinator (PEC) to join our multidisciplinary practice in St. Catharines. Our award-winning team is dedicated to working together to create a welcoming environment for all. Our mission is to help our patients and clients...
-
Front Desk Agent
1 day ago
St. Catharines, Ontario, Canada Fairview Bowling Lanes Full timeFront Desk Receptionist for busy bowling centre. Knowledge of bowling games is an asset. Must be able to handle cash and debit transactions. Knowledge of computers and operating simple programs ( related to reservations, sign ins etc.) . Willing to work with customers and other staff to make sure customer enjoys experience. Able to work under pressure of...
-
Front Desk Receptionist
2 weeks ago
St. John's, NL AC G, Canada The Headroom Salon & Spa Full timeJob SummaryWe are seeking a friendly, energetic, and detail-oriented Front Desk Receptionist to be the welcoming face of our hair salon. In this role, you will manage front desk operations, warmly greet clients, schedule appointments, and support daily salon activities to ensure an exceptional guest experience. Your positive attitude, strong organizational...
-
Medical Receptionist/front Desk
3 days ago
St. Albert, Canada CureSleep Solutions Full time**Job Title: Medical Receptionist / Front Desk** **Location**: St. Albert, AB **Clinic**: CureSleep Solutions **Job Type**: Full-Time / Part-Time (Flexible hours available) **Start Date**: August 2025 **Position Summary** **Key Responsibilities** - Greet patients in a courteous and professional manner - Answer phone calls and respond to patient...
-
Front Desk Receptionist
1 week ago
St. Catharines, Ontario, Canada small animal clinic Full timeWe are a busy veterinary clinic seeking a full-time Receptionist to join our team. We're looking for someone friendly, organized, and able to work in a fast-paced environment.Responsibilities:Greet clients and provide excellent customer serviceAnswer phones, schedule appointments, and manage client recordsUse clinic computer systems efficientlyWork as part...
-
Front Desk Receptionist/patient Coordinator
7 days ago
St. Catharines, Canada Serenity Esthetics Full time**We're Hiring at Luxury Spa!** 10 Kingsbridge Garden Cir, Unit #305, Mississauga, Ontario Luxury Spa has been in business for several years, and we've built an amazing environment where both clients and staff feel welcome, relaxed, and supported. We're currently looking for someone with **full availability** to join our team. This is an **hourly position...
-
Front Desk Receptionist
1 week ago
St. Catharines, Canada Enhance Cosmetic Clinic Full time**Job Summary: IV Vitamin Infusion Nurse and Injector.** We are seeking a compassionate and highly skilled IV and Nurse injector to join our team at Enhance Cosmetic Clinic. We are looking for an RPN or RN who can deliver premium health and wellness services to clients in our clinic. As an IV Nurse, you will be responsible for administering IV hydration and...
-
Dental Receptionist
3 days ago
St. Catharines, Canada Cranberry Hill Dentistry Full time**Job Summary** **Duties** - Greet patients warmly and manage check-in/check-out processes efficiently. - Schedule appointments and manage the dental office calendar to optimize patient flow. - Answer phone calls promptly, addressing inquiries and providing information about services. - Process patient payments and handle insurance claims as needed. -...