Events Coordinator

2 days ago

Saskatoon, Canada Saskatoon Inn & Conference Centre Full time

**Reports to**: Director of Sales & Marketing

**Department**:Sales

**Principle Purpose of Job**:
Events Coordinator is responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating group business and coordinating the execution of the business with other departments.

**Core Competencies**
- Customer Focus
- Communication
- Energy & Stress
- Analytical Thinking
- Negotiation
- Networking and Relationship Building
- Team Work
- Results Orientation
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
- Attention to detail

**Key Job Responsibilities**:

- Creating memorable experiences for our clientele by providing efficient and courteous service.
- Responsible for the day-to-day interaction with clients (telephone and walk-ins) for catering functions, social events, and conferences.
- Ability to focus on customer satisfaction, deliver internal guest communication and understand revenue management.
- Plan, up-sell and coordinate the details of the event with clients, including space requirements, function times, equipment, menus, billing instructions.
- Prepare weekly banquet event orders for incoming catering client’s and communicate all pertinent information to other departments.
- Conduct site meetings with clients and attend and/or assist hotel functions when needed.
- Take initiative to anticipate and exceed guest’s expectations.
- Follow up on guest satisfaction and share this information with the entire team.
- Coordinate credit for catering customers with the Controller and accounting associates.
- Adhere to sales and catering policies and procedures.
- Any other duties and projects as assigned.

**Requirements**:

- University or college degree in Hotel Management/Business Administration is preferred.
- Previous Sales & catering experience is desired, minimum of 2 years’ experience in a high-volume office setting is a must.
- Hospitality experience is definitely an asset.
- Knowledge of Saskatoon, Hotel and Tourism industry is an asset
- Must be proficient in Microsoft Word, Excel and PowerPoint.
- Experience in setting and meeting achievement-oriented goals and standards.
- Ability to prioritize and to meet deadlines.
- Exceptional attention to detail and follows through.
- Strong time management and organizational skills
- Capable of working under pressure, remain flexible in a dynamic work environment.
- Demonstrated strong communication and problem-solving skills.
- Has a strong customer service focus and is able to implement it on a day to day basis
- Displays a positive attitude, maintains enthusiasm and celebrates success.
- Listens to all sides of an issue to achieve a successful solution that benefits guests and associates.

**Work Conditions**:

- Manual dexterity required to use desktop computer and peripherals.
- Interacts with employees, management and the public at large.
- Noise, due to ringing phones, is unavoidable.
- Overtime may be required.
- Fast paced environment and position.

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

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