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General Manager
3 weeks ago
**Job Title: General Manager**
**Location: San Vito Bakery - 110 Marine Parade Drive, Etobicoke**
**About Us**
San Vito Bakery is a newly established artisan bakery dedicated to delivering exceptional quality, authentic flavors, and a welcoming experience to our community. With a focus on craftsmanship and hospitality, we are building more than a bakery—we are building a local staple. We are looking for a top-tier General Manager to lead our team, elevate our operations, and set the gold standard for excellence.
**Position Overview**
The General Manager will be the driving force behind San Vito Bakery’s daily operations, team culture, and customer experience. This is a hands-on leadership role for someone with proven management experience in hospitality, food service, or retail who thrives in a fast-paced, high-volume environment. The General Manager will oversee all aspects of bakery operations, from staffing and scheduling to financial management and quality control.
**Key Responsibilities**
- Lead and inspire a team of staff, fostering a culture of excellence, accountability, and hospitality.
- Oversee daily bakery operations, ensuring smooth workflows, cleanliness, and compliance with health and safety standards.
- Manage staffing: recruit, train, schedule, and coach employees to maximize efficiency and morale.
- Ensure every product leaving the bakery meets our high-quality standards.
- Drive sales and profitability through strong cost control, labor management, and waste reduction.
- Deliver an exceptional customer experience, handling escalations with professionalism and care.
- Monitor inventory, ordering, and vendor relationships to maintain seamless supply.
- Create and implement operational systems that promote efficiency and consistency.
- Report directly to ownership with updates on financials, staffing, and business performance.
- Continuously seek opportunities to improve service, streamline operations, and grow the brand.
**Qualifications**
- Minimum 5 years of management experience in hospitality, food service, or retail.
- Strong leadership skills with the ability to inspire, mentor, and hold a team accountable.
- Proven ability to manage budgets, analyze financial reports, and control operating costs.
- Excellent problem-solving, decision-making, and organizational skills.
- A customer-first mindset with exceptional communication and interpersonal abilities.
- Knowledge of food safety, sanitation, and workplace health regulations.
- Passion for great food, great service, and community building.
**What We Offer**
- Competitive base salary.
- Performance-based bonuses tied to business growth and profitability.
- A share of staff tips, in recognition of leadership’s role in the guest experience.
- The opportunity to lead a brand-new bakery and shape its culture and reputation.
- A collaborative, supportive ownership team that values innovation and initiative.
Pay: $70,000.00 per year
**Language**:
- English (preferred)
Work Location: In person
