Computer Server Administrator

**DISTRICT SCHOOL BOARD OF NIAGARA**

**Computer Server Administrator**

**Education Centre - Tech Services**

**One (1) Full-time Position**

**40 Hours per Week**

**The functions of this position could include (but are not limited to)**:
**Key Responsibilities**

**Server Infrastructure Management**: Monitor, maintain, troubleshoot, install, and resolve issues related to:

- Microsoft Windows Server environments including Active Directory, DNS, DHCP, Group Policy, IIS, Cluster Services and Certificate Services
- Linux Servers and Docker environments
- Enterprise-grade server hardware and storage technologies
- Fortinet Firewalls
- Virtualization technologies (cloud and on-premises) as well as physical servers

- Manage Microsoft Azure Cloud, Entra ID and Clever environments
- Configure identity management solutions including multi-factor authentication and single sign-on (SSO)

**Strategic Planning & Evaluation**

- Contribute to infrastructure planning and evaluation aligned with organizational goals
- Research and recommend new technologies and optimize existing systems and processes

**Security & Vulnerability Management**

- Monitor server and datacenter systems for vulnerabilities
- Collaborate on enterprise-level security design and implementation

**Backup & Disaster Recovery**

- Configure and administer enterprise backup and recovery solutions including on-premises and cloud-based storage solutions
- Maintain and execute disaster recovery plans for data replication and restoration

**Automation & Documentation**

- Automate administrative tasks using PowerShell, Logic Apps, Runbooks and other technologies
- Create and maintain technical documentation and Helpdesk knowledge base articles

**Collaboration & Support**

- Liaise with schools and departments to resolve technical issues and provide support
- Participate in large-scale projects and cross-functional initiatives
- Other Duties as assigned

**Skills, Qualifications and Education Requirements**

Required Qualifications

**Education & Experience**

- Minimum 3-year college diploma or university degree in Information Technology, Computer Science, or equivalent work experience
- Experience supporting staff and students in a K-12 education or related environment is an asset

**Technical Expertise**

- Demonstrated experience with enterprise operating systems, client platforms, database and web servers
- Proficiency with Microsoft, Google, iOS, and Android platforms
- Experience with online learning and cloud collaboration tools such as Microsoft Office 365 and Google Workspace
- Knowledge of information security practices in enterprise IT administration, including standards from ISC2, ISACA, CCCS or NIST
- Experience with enterprise-level security design and implementation, including Fortinet Firewalls, IPS, NAC and WAF solutions
- Strong working knowledge of Application Layer protocols, TCP/IP networking, IP routing, VLAN segmentation and Wi-Fi technologies

**IT Service Management & Project Work**

- Familiarity with IT service management concepts such as incident, problem, change, configuration, capacity, and service level management (ITIL/ITSM certifications preferred)
- Experience working on large-scale projects and cross-functional teams

**Tools & Systems**

- Proficiency in ticketing/helpdesk software (TOPdesk preferred)
- Experience with system management tools such as FortiManager, Microsoft Azure Portal, Windows Admin Center, System Center Operations Manager and Configuration Manager

**Professional Skills**

- Excellent organizational, written, verbal communication and presentation skills
- Proven ability to work independently and collaboratively in team-oriented environments
- Strong client-focused service orientation and professionalism

**Other Requirements**:

- Valid driver’s license and ability to travel to schools, offices and offsite locations as required

**Reason for Posting**- Vacancy.

**Land Acknowledgement**

The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum agreement. Today this gathering place is home to many First Nations, Métis, and Inuit peoples and acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.