Client Experience Manager

13 hours ago

Toronto, Canada XYZ Storage Full time

**Are you looking for a fun and challenging career with room for growth and advancement? Do you have a passion for helping people and providing great customer service? Are you looking to be part of a dynamic team?**

**If you answered YES to all three of these questions, then we want to talk to you XYZ Storage is the premier self storage provider in Canada.**

**You can join our growing team, as we are currently filling a Client Experience Manager (CEM) position.**

**Compensation**:

- Industry leading wages

The Extra Perks:

- Free Lunch
- Benefits Program
- Paid Courses
- Paid Personal Days
- Great Quarterly Bonus
- Milestone Appreciation Awards and Gifts
- RRSP Program with Matching
- Mentorship
- Career Path
- Paid Training
- Birthday Recognition and Gifts

Our supportive culture:
We are definitely not your typical stuffy corporate team. Rather, we are more like a family, where your career growth is supported and encouraged. We like to have fun while being serious about providing exceptional service to our customers. We’re always dedicated to doing right by them.

We believe in taking care of our employees through generous benefits and advancement opportunities. In turn, we believe that our employees must take care of our customers by going above and beyond what is expected.

Position Overview:
As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales.

There are three primary components to the Client Experience Manager position:
Client Service
- Showing customers available storage units
- renting units
- selling merchandise and services.

Facility Operation
- Open and close the facility
- Keeping all areas clean and presentable.
- Performing locker checks
- Cleaning the office and kitchen
- Ensuring trucks are well maintained, cleaned and parked in an orderly fashion.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$21.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Customer service: 3 years (preferred)

Shift availability:

- Day Shift (preferred)

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