Bilingual Marketing Analyst

**External Title**: Bilingual Customer Service **Internal Title**: Business Development **Location**: Windsor, ON (remote until offices open then on-site at client) **Reports to Title**_:_** Program Manager **The Role**: As a Bilingual Customer Service, you will collaborate with both the Stellantis Canada Marketing team and our internal content/data teams to accurately develop industry-friendly vehicle information for the Canadian market. You will review and analyze source documents from the manufacturer to identify discrepancies, inaccuracies or missing content, and review downstream websites to ensure consistency. **The Impact**: The Bilingual Customer Service supports our efforts to deliver accurate data in the most timely, accurate and efficient manner possible all while ensuring that the content speaks our client's language and terminology that helps them stand out in the automotive digital marketing space. **Responsibilities**: - Collaborate with Stellantis (formerly FCA) Marketing team on accurately developing industry-friendly English and French option descriptions for Canadian market - Work with product planning to perform validation of code guides, VOIM and Monroney Labels against source data - Perform end-to-end validation to ensure vehicle information and build logic is properly implemented on Stellantis (formerly FCA) Canada's digital properties - Translate from English to French documentation and data content - Review translations as required - Collaborate with team members and client on assignments - Review and analyze source documents from the manufacturer to identify discrepancies, inaccuracies, or missing content - Act as a data "consultant" when required to provide data expertise to client; and - Other duties as assigned by the position **Qualifications**: - Bilingual in both English and French - reading and comprehension skills - Able to navigate French and English client websites and digital properties - Post-secondary education preferred - Strong self-management and analytical abilities - someone who likes to work with puzzles (i.e. Sudoku) - Very high accuracy and attention to detail is required - Client facing - will be on site at Stellantis Canada HQ when the office reopens - Proven proficiency in MS Word, PowerPoint and Excel with excellent computer and typing skills - Time management skills, organized and able to meet deadlines - Able to work well under pressure and to excel in a constantly changing environment - Understanding of vehicle option data/vehicle ordering guides an asset **The Career Opportunity**: **The Team / The Business**: **Our Hiring Manager says**: **J.D. Power** is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. **Company Mission** J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges. **Our Values** At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture. Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards - the only 'favorite' we have is the truth. Change Makers - At J.D. Power, we never stand still. We constantly seek better ways - innovating and evolving in everything we do to support our colleagues and our clients alike - and all in service of delivering data and insights that drive meaningful business impact. Team Driven -** **At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year. We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts. J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation. If you require accommodations during the recru