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ERP Support Technician

3 weeks ago

Chilliwack, Canada City of Chilliwack Full time

**ERP Support Technician**:
**(Full Time)**
**Information Technology Department**

If you want to work for a forward-thinking, creative employer in a fast-paced work environment then this is an excellent opportunity for you.

The incumbent in this position assists management to achieve an efficient operation with the Information Technology Department through reliable performance in providing Enterprise Resource Planning (ERP) system and user support; troubleshooting software and related problems; providing advice and assistance to users and departmental staff on technical matters, observing and complying with municipal policies and ensuring the safety and security of confidential material/matters pertaining to the Department's operation.

You must have a thorough understanding of ERP systems and accounting practices and procedures. Experience with UNIT4 Business World ERP software will be considered an asset.

You must be able to investigate and resolve software problems in a timely fashion, and you must be able to communicate effectively, both orally and written; and able to prepare technical and non
- technical reports.

You will also be responsible for performing a wide range of associated functions and providing assistance to other functions of the municipal operation as directed by management. Considerable independence and judgment is exercised and assignments and responsibilities are performed under general supervision.

This position requires a diploma in information systems or a diploma in accounting or business administration from a recognized post-secondary institute with a minimum of 2 years of experience supporting finance in an ERP environment;
The salary for this position is $44.20 per hour plus a full benefit package.

**Enterprise Resource Planning Support Technician (Full Time)**
**Competition Number: 2024-120**
**Closing Date: October 21, 2024 by 4:30 pm**

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : 2 years to less than 3 years