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Inside Sales

3 weeks ago

Edmonton, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
We are currently recruiting for an Inside Sales position with our Express Team in the Edmonton Automation Centre. This role will report to the Manager, Application Specialists in Edmonton.

**Role and Responsibilities**:

- Provide troubleshooting support of instrumentation and referring to appropriate internal and factory expertise
- Ensuring maintenance/servicing of existing company products and proposing replacement or alternates
- Being knowledgeable of and providing support for Spartan initiatives
- Proactively communicating customer concerns or opportunities to Spartan outside sales and management
- Product selection and order entry
- Excellence in customer service

**Qualifications and Skills**:

- Technical training or customer service / coordinator / inside sales experience an asset
- 1 - 3 years industry related experience
- Some Emerson and/or other Spartan product knowledge would be an asset
- SAP experience is an asset
- Proven customer service and communication skills
- Excellent organization skills and ability to multi-task
- Ability to work well in a fast-paced environment
- Able to work within a small-team environment as well as independently
- Entrepreneurial work ethic

Close Date: February 25, 2025 (11:59 pm MST)

IND123

Requisition ID: 1441