Dispatcher for Logistics and Transportation
1 week ago
**Company description**
Here at Matic Logistic Solutions Inc., we proudly hold over 30 years of combined experience with a team that specializes in time sensitive critical freight. We provide 24/7 customized logistic solutions to our customers in Canada, USA and Mexico moving freight through road or rail, air or sea. We are constantly growing and looking for new talent Come join our passionate team of experts.
**What we Offer**:
- Competitive hourly wage (based on knowledge and experience)
- Health Benefits
**Job description**
This position is an important component of the Supply Chain process responsible for planning, organizing, and providing exceptional customer service to our customers and carriers.
**Duties and Responsibilities**
- Coordinate with customers to ensure on time delivery and track and trace
- Coordinate movement with carriers to ship throughout Canada and the USA
- Track, record and report the movement of goods daily and monthly via in house software and the transportation management system
- Perform driver check-ins throughout the shift to ensure communication is provided to our customers in an efficient manner
- Trouble shoot and resolve potential delivery and pickup problems in an effort to prevent service issues/failures
- Review transportation rates and other related costs
- Other duties/responsibilities as required by company management
**Requirements, Knowledge, Skills and Abilities**:
- Strong customer service skills
- Planning and organization skills with attention to detail
- Ability to multi-task, prioritize and manage time effectively
- Experience with XPO and Ryder track and trace (preferred)
- Experience with XPO Bidding (preferred)
- Knowledge of transportation management systems
**Education and Experience**:
- 1 year in a transportation, dispatch or customer service role
**Schedule**:
**Job Types**: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
**Experience**:
- dispatching: 1 year (required)
Work Location: In person
Expected start date: 2025-02-24
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