Service Manager

**Job Posting: Service Manager - Lethbridge Toyota** **Location**: Lethbridge, Alberta **Position Type**: Full-Time ***Ready for the Next Step in Your Career?** **Are you an experienced Service Advisor looking to make the next move in your career? Do you have a passion for leading teams, enhancing customer satisfaction, and driving operational success? This could be the perfect opportunity for you Lethbridge Toyota is seeking a motivated Service Manager to lead our service department and elevate our standards of customer service excellence.** **About the Role** Lethbridge Toyota is looking for a dedicated, customer-focused Service Manager to join our team. In this role, you will lead our service department to deliver exceptional customer service and drive operational efficiency, managing our talented team of technicians and service advisors. You’ll work closely with leadership to maintain Lethbridge Toyota’s reputation for quality service, leveraging Toyota's legendary commitment to excellence and innovation. **Why Choose Lethbridge?** Living in Lethbridge offers a blend of big-city amenities with small-town charm, making it an ideal place to call home. Here’s what you’ll find: - ** Growing Community**: Lethbridge is a vibrant, friendly community of around 100,000 residents. Known for its multicultural and family-friendly environment, Lethbridge has something to offer everyone, from career opportunities to enriching lifestyle amenities. - ** Climate and Scenery**: Enjoy Alberta’s mildest winters thanks to Lethbridge’s sunny, semi-arid climate. With over 320 days of sunshine each year, locals enjoy outdoor activities year-round. The area is rich with parks, rivers, and the stunning Rocky Mountains only an hour's drive away, perfect for weekend trips. - ** Affordable Living**: Lethbridge is one of Alberta's more affordable cities, with lower-than-average housing costs and a cost of living that allows you to enjoy a comfortable lifestyle. This means more opportunities to own a home and enjoy life, whether dining out at local restaurants, participating in recreational activities, or spending time with family. **The Lethbridge Toyota Culture** Our culture at Lethbridge Toyota is founded on the simple concept of "WE ARE AT YOUR SERVICE" - with respect, continuous improvement, and teamwork at its core. We emphasize growth and success for our team members by fostering a supportive environment where everyone feels valued. We believe in nurturing talent and encouraging professional development to ensure we deliver an exceptional customer experience at every touchpoint. As a Service Manager, you will have the opportunity to build a culture of teamwork and success, further establishing Lethbridge Toyota as a trusted community partner. **About Toyota Canada** Joining the Lethbridge Toyota team means becoming part of Toyota's legendary history of innovation and excellence. Toyota Canada is synonymous with quality, durability, and reliability and has set the standard for automotive excellence worldwide. With ground breaking achievements like the hybrid revolution, Toyota continues to push boundaries in engineering, sustainability, and safety. **Key Responsibilities** - Lead the service department, managing scheduling, quality control, and customer satisfaction - Supervise, coach, and support technicians and service advisors - Ensure that the highest standards of service are maintained - Drive department growth and profitability through effective management and goal setting **Qualifications** - Previous experience in an automotive service management role - Strong leadership, organizational, and communication skills - Knowledge of automotive repair and service processes - Commitment to customer satisfaction and teamwork **Benefits** - Competitive salary and performance bonuses - Comprehensive health and wellness benefits - Professional development and growth opportunities - Relocation assistance available If you’re ready to advance your career in a community-oriented environment with the support of one of the most reputable brands in the world, we encourage you to apply. Join Lethbridge Toyota and help us continue our legacy of excellence.