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Associate Manager, Territory Sales

2 weeks ago

Brantford, Canada SC Johnson Professional Full time

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skin care, cleaning and hygiene products and smart technologies. We’re a team of more than 1,000 employees across five continents providing solutions to healthcare, industrial and institutional markets across the world.
- SC Johnson Professional®

is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

Summary:
This individual will be responsible for the leadership and development of strategic Healthcare accounts. The Associate Manager, Territory Sales is responsible for pursuing new business and managing existing client relationships with an assigned set of accounts in order to achieve the goals and objectives identified by SCJP management product growth.

Essential Duties and Responsibilities:
This role will also be responsible for an identified group of Distributors. They will manage and develop trading relationships and achieve considerable business sales growth within identified distributors. They will achieve an in-depth knowledge and understanding of each distributor and their respective market sectors. They will ensure Distributors are fully trained in all aspects of the SCJP product range and that the training is updated on a regular basis. They will support establishing distributor business plans and incentive programs. They will manage sales of product through an analysis and focus on:

- Distributor performance
- Distributor branch performance
- Sales lead generation and pipeline activity
- Production of specific account plans for each account managed covering as a minimum sales, marketing, training and product activity

Other responsibilities of the Associate Manager, Territory Sales include:

- Adhere to the highest standards of SCJP’s Sales Management Best Practices so all are operating at their highest performance level against selling targeted end users.
- Partner with Marketing to create winning sales and marketing programs and developing sales and marketing initiatives.
- Organize and where appropriate attend trade shows and exhibitions.
- Manage budget and create profitable healthcare acquisitions.
- Provide deep insight into competitive activity, market dynamics and external information to guide the company’s decision-making process
- Sales Forecasting, including monthly, quarterly and annual forecasts.
- Attend meetings where necessary to report on sales performance including competitor data where appropriate.
- Administer all management report requests and/or any additional information as specified by the RVP of Sales or Sector President.
- Build and maintain effective relationships and communications with Marketing, Customer Service, Technical Services, and Sales Administration, thus ensuring that all available information is fully understood and effectively communicated to customers and sales management.
- Handle customer complaints or requests promptly in accordance with company policy and advise management of any situations beyond his/her scope of authority, to ensure lasting goodwill between the customers and SCJP.
- Maintain up-to-date customer and territory records through the CRM system
- Comply with all company policies, health and safety requirements, instructions and directives for the fulfilment of SCJP's objectives and for maximum profitable sales.
- Highly competitive and resilient nature with a hunter mentality
- Exceptional customer relationship skills
- Excellent negotiation skills
- Outstanding communication skills
- Ability to think creatively
- Presents a professional and positive image at all times
- Exemplary organizational and time management skills

Required Skills / Experience / Competencies:

- Bachelor’s Degree with a proven track record of experience managing large end user accounts. Minimum of five years’ previous selling experience.
- Experience managing sales relationships in a non-durable selling environment (e.g. PPE, tools, cleaning, hygiene, paper etc.)
- Experience of selling through distribution and selling B2B essential

Job Requirements:

- Full Time
- Approx. 20-50% overnight travel

SC Johnson & Son Inc., SC Johnson Professional, and SC Johnson Lifestyle Brands is committed to accessibility in its workplace and recruitment processes for persons with disabilities. If you require accommodation in order to participate in this recruitment process, please contact Human Resources.