Fulltime Security Controller

2 weeks ago

Calgary, Canada Guardteck Full time

Fulltime Security Controller

**Requirements and Duties**

Reporting directly to the Security Manager/Supervisor, the Security Controller will:

- Monitor security and fire systems; including but not limited to the access control and CCTV Systems and fire panel/Fireworks systems
- Receive notifications of security incidents and issues from all departments
- Relay notifications of incidents, issues etc. to the appropriate departments
- Notify emergency services to ensure services have immediate access to location
- Monitor the performance of security system elements and report deficiencies to Security Supervisor
- Track the location and activities of all security officers assigned to their shift
- Regular dealings with the public, tenants and contractors regarding Lost and Found, Access Control and other security/operations-related inquiries.
- Coordinate the activities of third-party contractors, from initial issue of ID badges to the monitoring of work practices to ensure optimum life safety.
- Communicates with Supervisory team any concerns and process improvement ideas or other opportunities for improvement to the team.

**What you should have**:

- Valid Alberta Security License.
- Security Monitoring experience: Minimum of 1 year experience as security operations center operator or security desk monitoring officer in executive or high-profile corporate buildings.
- Communication Skills: Exceptional verbal and written communication capabilities and capable of accurately capturing and relaying information
- Communication Skills: Able to critically think and multitask at a high level.
- Able to keep a calm, cool and professional demeanour at all times especially during emergency situations.
- Excellent Customer service skills
- Comfortable working in a team environment
- Computer literacy: Minimum of intermediate level competency with Windows-based computer systems and Microsoft Office (Outlook, Word, Excel, Teams) software

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