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Community Pantry Assistant- Emergency Food Hampers

2 weeks ago

Cambridge, Canada Cambridge Food Bank Full time

About the Role:
Each day, the Community Pantry Assistant walks alongside people experiencing food insecurity. This unique role is all about great customer service, equitable food experiences, pride in ownership, relationships, building trust, and listening deeply with compassionate ears. If you are an inherently positive person, that likes to keep busy, this role could be for you

About You:
You can’t help it: you’re a natural helper. You balance this caring tendency with an understanding of the difference between doing for and doing with.

While you can certainly fill out complicated forms, track data, and write important notes and messages, you feel most at home away from the desk. Your workplace on a given day will be interacting with volunteers, stocking food shelves, and gathering resources for a neighbor in need. Like the people you serve, you understand that customer service, personal choice and cleanliness is just as important at the food bank as it is in any local grocery store.

You may not be described as bubbly or a raging extrovert, but you definitely know how to build relationships. You understand how important it is to be present, to be reliable, to be patient, and to be kind. You know when to play various roles, and are able to step in as the leader serving patrons and stocking shelves, as well as when to step back and support volunteers to take the lead.

You come from a place of being able to see people as individuals with their own stories and work from a place free of judgment. You understand the cycle of poverty and meeting people where they are at. You look past each person’s exterior to see the unique human inside. You are comfortable working with people from a very diverse backgrounds we could name, some facing multiple and complex barriers, including addictions, physical illnesses, disabilities, and cognitive and mental health challenges.

Finally, you can thrive in a role where you are a part of a larger team with a shared vision of creating a compassionate, equitable community, where everyone is nourished. Each of us contributes to building health and belonging through food and are passionate about healthy people, a connected community, and environmental sustainability.

Does the profile above sound like you, or mostly like you? Then we want you to get in touch with us.

Required Skills and Qualifications
- A commitment to the values and mission of the Cambridge Food Bank, with a desire to treat everyone with kindness, respect, and compassion
- An educational or personal background that will support you in this work, typically acquired through a high school diploma, lived experience or post-secondary education
- Demonstrated ability to work cooperatively within a team; ability to delegate and oversee volunteers
- Exceptional communication, organization, initiative, and teamwork skills
- Strong computer skills including Microsoft Office tools (Outlook, Word)
- Ability to organize and prioritize work, set and meet deadlines, manage resources, and work independently
- Possess cultural awareness and sensitivity as well as sensitivity to issues related to living in poverty
- Certificates or completed training in CPR/First Aid, safe food handling, or willingness to obtain before hire

Additional Details *

Working Conditions: This position is a physically demanding position that requires extensive standing, lifting, stooping, and bending throughout the workday. There is repetitive lifting up to 35 lbs throughout the day, as well as loading and unloading carts. The perfect fit will be able to pivot between tasks quickly and be able to make decisions in the moment while maintaining a positive demeanor and positive communication.

Hours: The CSHFB’s regular office hours are Monday-Friday 9-5pm. It is understood that all team members are often required to work irregular hours to ensure that the objectives of the organization are being met. This includes working evenings and weekends, especially during peak times of the year. You will typically work full-time, daytime hours, however, occasional evening and weekend work may be necessary.

**Salary**: $20.00 hourly for 37.5 hours per week; optional enrollment into group benefits package and up to 3% RRSP matching following successful completion of probationary period.

Please include a cover letter outlining how your values align with those of the Cambridge Food Bank and how you would incorporate these into your work. Resumes submitted without a cover letter will not be considered.

Only those selected for an interview will be contacted. No phone calls, please.

**Job Types**: Full-time, Permanent

COVID-19 considerations:
All staff are required to be vaccinated.

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

COVID-19 considerations:
All members of the Cambridge Food Bank team are required to be vaccinated unless there is a medical exemption