Night Auditor, Concierge

7 days ago


Calgary, Canada Westbank Projects Corp. Full time

**Position**: Night Auditor, Concierge **Location**: Calgary, AB For three decades, Westbank has been dedicated to developing a diverse range of properties, including mixed-use and single-use residential, retail, hotel, and office buildings across North America. **Responsibilities** - Address customer inquiries and concerns efficiently and courteously. - Maintain a clean, neat, and professional appearance of the lobby and common areas. - Provide exceptional telephone courtesy and professionalism. - Manage guest check-ins and check-outs efficiently. - Activate key fobs for residents and guests. - Complete the daily night audit tasks. - Warmly welcome tenants "home" upon their arrival. - Coordinate effectively with building security. - Answer inquiries about building services and the surrounding area. - Respond promptly to emergency situations, including shutting down gas and water valves, managing the fire system, and operating elevators. - Understand and demonstrate a commitment to health and safety practices. - Perform additional duties as assigned. **Qualifications** - Excellent communication and interpersonal skills with a commitment to delivering high-level customer service. - Ability to respond efficiently to inquiries and requests. - Experience in a Night Audit or Front desk role. - Skill in maintaining orderliness and safety. - Ability to handle confrontation and de-escalate tense situations. - Familiarity with property management systems,.i.e. Condo Control, RMS. - Strong organizational and time management skills. - Project a professional image and demeanor. **Job Types**: Full-time, Permanent Pay: $24.00 per hour **Benefits**: - Dental care - Extended health care - Paid time off - Vision care Flexible language requirement: - French not required Schedule: - 8 hour shift - Every Weekend - Night shift - On call Ability to commute/relocate: - Calgary, AB T2G 1S6: reliably commute or plan to relocate before starting work (required) **Experience**: - Night Auditor: 1 year (preferred) Work Location: In person


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