Hotel Night Auditor

17 hours ago

Calgary, Alberta, Canada Clique Hotels & Resorts Calgary Full time

Hotel Night Auditor

Job Summary: We are seeking a reliable and responsible individual to join our team as a Hotel Night Auditor. The Night Auditor will be responsible reviewing, verifying, and reconciling the day's financial and operational activity during the night shift. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.

Key Responsibilities:

  • Verify and balance daily transactions, such as room charges and cash receipts
  • Audit guest accounts to ensure that charges and credits are accurately posted
  • Prepare and distribute daily reports to management and other departments
  • Handle guest inquiries and complaints in a timely and professional manner
  • Follow hotel policies and procedures for cash handling and guest privacy
  • Perform all front desk duties, such as checking guests in and out, answering phones, and assisting guests with any needs
  • Monitor and address any safety and security issues during the night shift
  • Follow up on any unresolved guest issues from previous shifts
  • Provide assistance to other departments, as needed
  • Perform other duties as assigned by management

Requirements:

  • High school diploma or equivalent required; some college coursework in hospitality management or accounting preferred
  • Minimum of 1 year of experience in a hotel night audit or front desk role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficient in Microsoft Office and hotel management systems (such as Opera or Fidelio)
  • Ability to work independently and handle multiple tasks simultaneously
  • Ability to work overnight shifts, weekends, and holidays as needed
  • Attention to detail and accuracy in financial transactions
  • Knowledge of safety and security procedures

Additional Information:

  • Starting wage at $18 per hour (may vary depending on experience)
  • Employee discounts on hotel stays and amenities
  • Full-time position with potential for growth and advancement within the company.
  • Reliably commute or relocate near to Calgary, AB T2E 7Y5 for this job.
  • Travelling and accommodation costs are not covered.

We believe in providing a positive work environment for our employees, and we offer a comprehensive benefits package that includes extended health and dental benefits plan, employee discounts on hotel stays and amenities. The starting wage for this position is $18 per hour, with potential for growth and advancement within the company. If you are a motivated and reliable individual who is passionate about the hospitality industry, we encourage you to apply for this exciting opportunity

Job Types: Full-time, Permanent, Fixed term contract

Pay: From $18.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Night Audit: 1 year (preferred)
  • Hotel: 1 year (required)

Work Location: In person

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