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Sales Assistant: Part Time

3 weeks ago

Burnaby, Canada Netdigix Systems Inc Full time

**Job Summary**

**NETDIGIX SYSTEMS**, is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland. With an ever growing clientele we are looking for a part-time Administrative Assistant to join our team.

**What’s in it for you?** **At Netdigix, we understand that our success comes from the people we hire and that is why we honour our employees with a great compensation package. From day one, each member of the team is prepared and given tools that will help their personal and professional development. Our team thrives in a charismatic relaxed culture that celebrates our successes with Friday, Quarterly and Annual social events. If you want to join a growing, aggressive and dynamic company that rewards personal achievements and challenges you to grow, **THIS IS THE POSITION FOR YOU**

**The Role**:
As a part-time Sales Assistant you will be primarily responsible for handling the day to day administrative needs of the company, including coordinating events and client requests.

**Your success will be achieved by**:

- Greeting customers and answering the reception phone
- Being the first point of contact on customer and technical service incidents
- Creating Incident and Problem Support tickets
- Interacting directly with our clients, vendors and technical teams ensuring client satisfaction
- Following up with clients and technicians on open tickets to ensure completion
- Creating and sending Purchase Orders to vendors, coordinating orders between vendors and clients
- Creating quotes on sales orders to track products and labour, following up with clients on quotes
- Managing Office related duties as assigned

**Who you are**:

- Excellent Team Player
- A passion for outstanding Customer Service
- Good understanding of Microsoft products (Excel, Word, PowerPoint)
- Strong communications skills to include written/oral English
- Effective coordination, follow-up and time management skills
- Comfortable with technology
- Ability to be adaptable, flexible, multi-task and perform routine based tasks
- A positive personality and attitude, and an eagerness to learn and improve
- High school diploma
- Part-time: Flexible hours (20-25 Hours per week) (3-5 Days) within business hours Monday-Friday 8:30-5:00 pm
- Salary: $18.75 per Hour

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