Subway Manager and Assistant Manager Positions

A Subway manager is responsible for overseeing the operations of a Subway restaurant, a popular fast-food chain that specializes in sandwiches and salads. The role of a Subway manager involves a range of duties and responsibilities to ensure the efficient and profitable operation of the restaurant. Below is a typical job description for a Subway manager & Assistant Manager:
Job Title: Subway Manager & Assistant Manager

Job Location: Ponoka

Reports to:*District Manager or Franchise Owner

Job Summary:
The Subway Manager is responsible for the day-to-day management and operation of a Subway restaurant. This includes ensuring high-quality customer service, staff supervision and training, financial management, and adherence to Subway's operational standards and policies.

Key Responsibilities:
1. Customer Service:

- Provide excellent customer service and resolve customer complaints or issues promptly.
- Ensure a clean and welcoming atmosphere for customers.

2. Staff Management:

- Recruit, train, and schedule staff members.
- Supervise and motivate staff to achieve high levels of performance.
- Conduct regular performance evaluations and provide feedback.
- Address any staffing issues, such as attendance or behavior problems.

3. Inventory and Ordering:

- Manage inventory levels to ensure product availability while minimizing waste.
- Place orders for supplies and ingredients as needed.
- Receive and inspect deliveries for quality and accuracy.

4. Food Preparation and Safety:

- Ensure that food is prepared and served in accordance with Subway's quality and safety standards.
- Maintain cleanliness and sanitation standards in the kitchen and dining area.
- Conduct regular safety training for staff members.

5. Financial Management:

- Monitor and control restaurant expenses to meet budgetary targets.
- Track sales, prepare financial reports, and make recommendations for improvement.
- Manage cash handling and banking processes.

6. Compliance:

- Ensure compliance with Subway's policies, procedures, and regulations.
- Stay updated on industry regulations related to food safety and employee standards.
- Address any health department or safety compliance issues promptly.

7. Marketing and Promotion:

- Implement marketing initiatives to drive sales and increase customer engagement.
- Participate in local community outreach and events.

8. Equipment Maintenance:

- Ensure that equipment is in good working order to minimize downtime.

Qualifications:

- High school diploma or equivalent.
- Previous experience in the foodservice industry, preferably in a supervisory or managerial role.
- Strong leadership and interpersonal skills.
- Excellent communication skills.
- Basic computer skills for managing inventory and financial records.
- Knowledge of food safety regulations and best practices.
- Ability to work in a fast-paced environment and handle stressful situations effectively.
- Flexibility to work evenings, weekends, and holidays as required.

The Subway Manager plays a crucial role in the success of the restaurant by ensuring exceptional customer service, efficient operations, and the overall profitability of the business.

**Job Types**: Full-time, Permanent

Pay: Up to $19.00 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Ability to commute/relocate:

- Ponoka, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: In person