Customer Success Coordinator

4 days ago


Mount Pearl, Canada Smile Innovations Group Full time

**ABOUT **DENTAL CRAFTS**
- Hiring_ the right people_, in_ the right roles_

Dental Crafts bit into the dental industry in 1986 and offers over 37 years of technical experience and expertise. Proud to be based in Newfoundland and Labrador, we are a full-service dental lab with a state of the art facility. Our wide range of products and services sit on the cutting edge of the dental industry.

**Description**:
**General Responsibilities**:
**Customer Service**
- Providing exceptional customer service
- Forwarding and connecting incoming calls
- Customer case communications and status updates
- Invoicing
- Scheduling patient appointments
- First point of contact for patients
- Assisting in AR processing
- General housekeeping

**Logistics**
- Shipping and receiving
- Case preparation
- Case progress tracking and coordination
- Production reporting
- ERP maintenance and optimization
- Inventory and pricing maintenance

**Qualifications**:

- Customer service extraordinaire - background in busy, fast paced customer service roles, such as in the airline industry
- High attention to detail and accuracy
- Customer experience focused approach to problem solving
- Strong communication skills and command of the English language
- Excellent time management skills; acts skillfully with a sense of urgency
- 1-2 years’ experience in logistics role in a fast-paced environment desirable
- Dental background desirable
- Valid drivers license is an asset
- Experience working with Microsoft Office Suite of Products
- ERP software experience and knowledge
- Aptitude for learning technical information



  • Mount Pearl, Canada Everguard Full time

    TEXTE FRANÇAIS SUIT Our Marketing Coordinator will help support sales and business development activities through the coordination, development, and collaboration of marketing programs and events and facilitate effective internal communication strategies designed to engage and inform team members across the organization. RESPONSIBILITIES - Assist in...


  • Mount Pearl, Canada Everguard Full time

    TEXTE FRANÇAIS SUIT Our Marketing Coordinator will help support sales and business development activities through the coordination, support, development, and collaboration of marketing programs and events to support the organizations. RESPONSIBILITIES - Assist in promoting a strong brand for our customers and team members; - Help create relevant and...


  • Mount Pearl, Canada Hitech Communications Ltd. Full time

    We are the Largest Distributor of Wireless Voice, Data, and Video Solutions in Atlantic Canada and a Authorized Geotab Reseller. - 30+ Years Industry-Leading Experience - Partnerships with Motorola, JVC Kenwood, Avigilon. - 6 Branches Across Atlantic Canada. We are presently hiring a Geotab Customer Support position. _**This position can reside at any of...


  • Mount Pearl, Canada The Pittsburgh Paints Company Full time

    A leading paint company in Mount Pearl, Newfoundland and Labrador, is seeking a Full-Time Retail Store Sales Associate to assist customers with their paint and supply needs. This role involves advising on products, ensuring store cleanliness, and building relationships with customers. Ideal candidates will have strong customer service skills, the ability to...


  • Mount Pearl, Canada The Pittsburgh Paints Company Full time

    A leading paint company in Mount Pearl, Newfoundland and Labrador, is seeking a Full-Time Retail Store Sales Associate to assist customers with their paint and supply needs. This role involves advising on products, ensuring store cleanliness, and building relationships with customers. Ideal candidates will have strong customer service skills, the ability to...


  • Mount Hope, ON, Canada Aqua Fast Flush Full time

    Aqua Fast Flush is seeking an experienced Customer Service Coordinator to join our growing team. In this role, you will be the main point of contact for customers and internal teams, coordinating drainage service appointments, recommending solutions, and ensuring a smooth customer experience from start to finish.This position is ideal for someone with strong...


  • Mount Pearl, Canada Hitech Communications LTD Full time

    As an Outside Sales Representative, you will be responsible for actively developing new revenue by on boarding new customers within your region. The primary focus is pursuing new business and connecting with prospects, offering Hitech Communications' unique solutions with our Target Market. Responsibilities include: - Travel within Newfoundland & Labrador...

  • Freight Handler

    3 weeks ago


    Mount Pearl, Canada Midland Transport Full time

    Job Description Shift: Monday to Friday 0800 to 1700 Benefits to Joining Midland A dynamic, safe, and rewarding work environment Competitive hourly rate 3 weeks paid vacation A flexible health, drug, dental, and vision plan RRSP matching program Employee & Family Assistance Programs Health & Wellness reimbursements includes gym memberships, fitness classes...


  • Mount Pearl, Canada Wajax Full time

    The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow...


  • Mount Pearl, Canada Wajax Full time

    The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow...