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Project Manager, Information Management
2 weeks ago
Project Manager, Information Management Transformation
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
Job Summary
Reporting to the Chief Privacy Officer in the Records Management and Privacy Office, the Project Manager, Information Management Transformation (PM), plays a pivotal role as a leader for the Records and Information Management Digital Transformation Program. The PM is a self-motivated individual with strong communication skills who continuously strives for results and champions a strong relationship with various internal and external stakeholders. Queen’s University plans to leverage Microsoft SharePoint as the core technology in the digital transformation program; the PM brings direct experience with implementing or managing this platform and ensures best practices are applied throughout the solution design and configuration process. The PM assumes responsibility for project outcomes, timelines, milestones, and budget and must carefully monitor all operational and project work that fall under the program. The PM collaborates with other resources and serves as the key liaison with the IT Services department to ensure the successful delivery of solutions that meet the objectives of the program.
**Job Description**:
**KEY RESPONSIBILITIES**:
- Coordinates human and financial resources to deliver on program objectives on time, within scope and on budget; leads the planning and coordination of all work for the purposes of developing an enterprise electronic document and records management system that incorporates a well-defined scope, and commitment of resources; monitors project budgets and clearly defined milestones.
- Collaborates with technical professionals, vendors, and key process owners and determines operational objectives by providing leadership and direction for successful execution of all aspects of the program. Responsible for overseeing the program schedule, timelines, and milestones, carefully monitoring all aspects of the operations and projects under the program.
- Leads a diverse group of cross-departmental teams by using effective and efficient methods of communication to provide work direction, and technical and functional guidance to team members. Manages schedules and assigns work, oversees its completion and coordinates and monitors workflow of team members, committees, and others.
- Contributes to planning and coordination activities with internal and external stakeholders regarding organizational change management. Responsible for all activities required to drive adoption across user groups.
- Leads the operating and support models for the production services that will be created during the digital transformation endevour.
- Encourages effective collaboration that mitigates team conflicts and communication problems; regularly acknowledges the team's contributions and regularly schedules team meetings to ensure project goals are on track.
- Collaborates with other leaders across the institution to establish and maintain policies and procedures; creates and maintains project documentation; disseminates information on a timely basis; coordinates project activities.
- Contributes to the strategic direction, resource allocation planning, operational planning and provides leadership to those resources who contribute to the program. Provides strategic and tactical advice, as well as guidance and coaching to the resources working on the program.
- Performs risk management to minimize program risk.
- Measures program performance using appropriate systems, techniques and tools; collects, compiles and analyzes data on the program performance to gain insight and assess program effectiveness; adjusts the project plans as needed.
- Adapts to change quickly and works with the program resources to identify/overcome challenges; maintains momentum to meet milestones.
- Persuades, convinces, or gains the commitment from key stakeholders by using effective influencing strategies.
- Ensures that quality assurance is conducted on all key project deliverables.
- Conducts post-implementation reviews to identify key learnings and opportunities for improvement; creates summary report of findings and recommendations to share with key stakeholders.
- Respects diversity and promotes inclusion in the workplace.
- Understands industry best practices, standards, and resources to ensure continuous improvement.
**REQUIRED QUALIFICATIONS**:
- University degree with a concentration in information management, information technology, business, computer science or related field combined with several years of experience
