Regional Workplace Manager

2 weeks ago

Toronto, Canada Tesla Full time

**What to Expect**

**What You'll Do**
- Represent the front line of Tesla’s Regional Workplace team, partnering with a diverse network of service providers to execute repairs and maintenance as well as capital improvements across multiple sites
- In close collaboration with Field Leadership, identifies, scopes, and secures necessary approvals to execute a variety of capital improvements in an open-location setting
- Assist in supporting Tesla’s Regional Workplace team on multiple programs and strategic initiatives. Facilitate new site opening activities including but not limited to initiation of recurring services and setting locations up for sustained success
- Ensure proactive and responsive resolution of routine and emergency requests; participate in 24/7 on-call rotation
- Develop and maintain vendor relationships that drive cost efficiency, speed, and quality outcomes for Tesla Sales, Service, Delivery and Collision locations
- Manage utility usage, discrepancies, rebate opportunities, and billing for designated locations

**What You'll Bring**
- Bachelor’s Degree or equivalent professional experience
- Minimum 3 years customer service and facility management experience (emergency response in a high velocity/high volume setting preferred)
- Proven ability to measure and manage work from afar, including driving successful vendor relationships. Self-starter with the ability to work under mínimal guidance and direction
- Superior communication skills; written and verbal
- Enthusiasm for exceeding customer expectations and driving continuous improvements
- Travel is required to all assigned locations on a regular basis
- Expertise in developing reporting tools and resources for location expenses and utility tracking

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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