Withdrawal Management Service Worker

**Withdrawal Management Service Worker**:
Competition #

7816

Job Title

Withdrawal Management Service Worker

Department

Withdrawal Management Services & Safe Beds

Status

Permanent

Work Type

Part-time

Affiliation

ONA Paramedical

Shift Assignment

Extended tours - days/nights

Bilingualism Required

Yes

Police Check Requirement

Vulnerable Sector Check

Site

Withdrawal Management Service ONA Paramedical

Salary Information

$28.41 - $34.98 / hour

Application Closing Date

April 23, 2025

**KEY FUNCTION**:
Work as part of an interdisciplinary team to provide best practice assessment and support to individuals with substance use disorders and refer to community programs for ongoing support.

**REPORTING**:
Under the general direction of the Clinical Manager, Addictions Services and Safe Bed Program.

**DUTIES**:

- Provide evidence based therapeutic modalities to promote recovery/change to individuals and families impacted by addiction and/or concurrent disorders.
- Work collaboratively with an interprofessional health care team to provide comprehensive addiction services.
- Complete assessments and develop/implement treatment plans with patients.
- Complete daily duties as per unit Policies and Standards of Work including medication facilitation.
- Document assessments, intervention plans, progress notes and outcomes in a timely manner (as per Mental Health and Addictions Program (MHAP) policy standards).
- Monitor medical and psychiatric needs of the client to determine if a higher level of care is required.
- Manage and provide Overdose Prevention & Harm Reduction education and supplies.
- Assist in and act as a resource for client and family education.
- Consult and liaise with appropriate resources to ensure quality care and maintain patient safety.
- Provide guidance, training and orientation for new staff and students related to position.
- Work collaboratively with community providers to provide wrap around care and assist with care transitions/discharge planning.
- Participate in program development and facilitate a variety of groups as it relates to addiction services.
- Evaluate patient care and satisfaction on an ongoing basis and formulate solutions for improvement.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Educate and promote health, safety and wellness in the work place.
- Represent the department or program on various committees and in meetings as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a two (2) year Diploma in a Health Sciences or Social Sciences field, from an accredited college.
- Current certification in Basic Cardiac Life Support (BCLS) is required.
- Current certification in Non-Violent Crisis Intervention (NVCI) is required.
- Eligible for International Certified Alcohol and Drug Counsellor (ICADC) certificate is preferred.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Minimum of one (1) year experience working in an Addiction Services department within a health care environment.
- Previous experience with Harm Reduction Modalities and Relapse Prevention is preferred.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated knowledge of evidence based practices of recovery principles.
- Demonstrated ability to complete assessments and support treatment planning.
- Demonstrated ability to recognize needs of individuals and groups to support and provide referrals to community programs for ongoing support.
- Demonstrated knowledge of culturally safe practices.
- Demonsrated knowledge of trauma informed care.
- Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
- Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
- Demonstrated superior interpersonal and communication skills, both written and verbal.
- Demonstrated effective time management and organizational skills with the ability to organize and prioritize as required.
- Demonstrated discretion and maturity when handling confidential information.
- Demonstrated commitment to the safety of co-workers and patients.

**PERSONAL SUITABILITY**:

- Successful Vulnerable Sector Check is required.
- Ability to use tact and discretion in dealing with health care providers and patients.
- Proven ability to work independently and in a team environment.
- Demonstrated ability to work effectively as a member of an interdisciplinary team.
- Demonstrated commitment to ongoing professional development.