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National Account Manager

2 weeks ago

London, Canada Drexel Industries Full time

**Company Description**

Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.

Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.

Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.

If you share our core values and are interested in what Drexel has to offer, we want to connect with you Let us know how you can be part of our team and our culture.

Additional information about Drexel can be found at Drexel.ca.

**Job Description** About You**

**_ We are looking for a passionate individual with strong communication and sales skills to manage and grow our customer accounts at Drexel_**

**Responsibilities**

  • Obtain, develop, and create sustainable, profitable sales programs.
  • Manage and grow sales at your retail accounts.
  • Identify and acquire new sales accounts.
  • Meet and exceed quarterly targets for sales volume, gross profit, and strategic objectives.
  • Develop and implement promotional plans and retailer vendor programs.
  • Create proposals for new and existing accounts, ensuring the delivery of strong financial results.
  • Maintain accurate and consistent forecasting, addressing monthly and seasonal fluctuations.
  • Maintain comprehensive product knowledge across multiple categories through continuous learning and research.
  • Work with Buyers and Category Management to gain key market and customer insights by building multiple stakeholder relationships at each account.
  • Ensure Key account coverage based on agreed frequency.
  • Develop a deep understanding of customer needs and their specialty areas to satisfy all account requirements.
  • Ensure clear and regular communication to internal company employees across all departments, including marketing, sales, supply chain, and planning.
  • Actively pursue opportunities at each assigned account.
  • Build strong executive relationships with assigned retailers to foster long-term growth.
  • Coordinate account and market reviews with KPIs, identification of best practices, and key learnings for the market and key accounts.
  • Other duties as assigned.

**Qualifications** What you need to be successful**

  • ** Core Values**: Innovative, Accountable, Partnership, Trustworthy, Excellence
  • Degree in Business or a related field, or an equivalent combination of education and experience.
  • 5+ years of experience in account management with national retailers.
  • Recent sales account or buying experience with major big box/e-commerce retailers and/or regional chains in the USA/Canada.
  • Previous National Account and wholesale industry experience.
  • Proficiency in MS Office Suite.
  • Excellent communication skills (both verbal and written), along with strong presentation and negotiation skills.
  • Strong organizational skills with attention to detail.
  • Ability to establish professional relationships with national retailers/accounts.
  • Focus on customer satisfaction.
  • Self-starter with the ability to work both independently and collaboratively.
  • Ability to travel within the USA and to Canada as required.
  • Bilingualism is strongly preferred.

**Additional Information** Job Location**

Fully remote with occasional travel as required.

**What Drexel offers you as a team member**

  • Base salary + Commission + Financial accelerators
  • Group benefits including basic life, basic AD&D, dental, prescription drugs, EAP, LTD, and extended healthcare

**How to Apply