National Account Manager

1 week ago

London, Canada The Original Cakerie Full time

**Company Overview**: Dessert Holdings (DH) is North America's Premium Dessert Company, recognized for providing our Retail and Foodservice customers with chef-inspired innovative desserts made with real ingredients and premium quality. Dessert Holdings headquarters is based in St. Paul, Minnesota, and is an umbrella organization of four premium dessert company brands: Steven Charles® is known for culinary innovation with locations in Aurora, CO and Pembroke NC. The Original Cakerie® is a known for its passion and visually stunning creation with locations in Vancouver, BC and London, Ontario Canada. Lawler's® Desserts is known for its signature high-profile desserts in the foodservice channel based in Humble, TX, and the Atlanta Cheesecake Company is known for its high-quality retail ready portfolio based in Kennesaw, GA. Together, the companies serve over 250 customers in North America, with approximately $1 billion in revenue and 3,400 people. Dessert Holdings is a portfolio company of Bain Capital, a private equity firm that focuses on high growth businesses. **Position Summary**: The National Account Manager - Canada will manage a territory of mid size accounts, with a focus on driving new and existing business. They will be responsible for direct sales and/or managing a broker network to meet/exceed set revenue objectives. Customers - External: Retail Customers, Distributors, Food Brokers and Industry Associations. Internal: Marketing, New Product/R&D, Accounting & Finance, Logistics & Distribution, Quality Assurance. **Key Responsibilities and Contributions**: - Overall responsibility for the revenue growth, expenses and operating earnings for designated accounts. - Identify, develop and execute new and ongoing strategies/tactics to drive new business growth, based on corporate strategies. - Successfully sell in and launch new products as identified for customer set. - Provide valued-added, professional advice to retail customers based on Insights and Information analysis. Comfortable with Category Management Strategies and Analytics. Match Information to identified gaps/opportunities by customer. "Data Savvy". - Identify, develop and expand business opportunities, as well as customer and broker relationships. - Close sales by professionally and efficiently delivering major sales presentations. - Responsibility for budgets, analysis, reports, financial performance, key measurements and contract performance of each account and broker. - Provide weekly updates to VP Retail Sales. Frequent interaction with President, Retail and other C-Suite members. - Frequent travel throughout the USA will be required. Occasional travel to Canada may also be required. **Requirements**: - 3-5 years experience in proactive new business development and account management within the Retail Channel. - Proven track record of meeting or exceeding aggressive sales goals - Prove track record of success in managing matrix (direct or broker sales team, internal cross functional). - Excellent communication, presentation and negotiation skills. - Professional appearance and mannerism, reflecting that of the Dessert Holdings culture. - Ability to work independently and as part of a team. - High degree of organization, planning and multi-tasking skills. - Entrepreneurial and innovation skill - to drive a dynamic and creative workplace, and to creatively design new business opportunities. - Demonstrated passion for continuous improvement and learning. - Competitive fire. - Knowledge of Instore Bakery Channel desired.

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