Facilities and Member Services Manager

2 days ago

Calgary, Canada Aforza Tennis Full time

**Job Opportunity**:Facilities and Member Services Manager

**Location**:Aforza Tennis and Padel Tennis Club, Calgary, Alberta

**Employment Type**: Full-Time

Aforza Tennis and Padel Club, one of Calgary’s year-round premier sports facilities, is seeking an experienced and dynamic Facilities and Member Services Manager to oversee day-to-day operations, maintain our high-quality facilities, and deliver an exceptional member experience.

This is an exciting leadership opportunity for someone with a strong background in customer service, sports

a hands-on approach to managing staff, facilities, and member services.

**Key Responsibilities**:
**Facility Operations Oversight**:
Ensure maintenance and upkeep of all club facilities, coordinating repairs and managing relationships with vendors.

Conduct regular inspections to identify and report necessary improvements.

Assist in planning and executing facility projects and renovations to minimize disruption.

Support budget planning for facility maintenance and improvements.

**Membership and Administrative Management**

Oversee scheduling, membership tracking, and inventory management.

Manage Club Booking software processes related to payments, membership tracking, and reporting.

Ensure smooth execution of administrative processes and staff training related to front desk and member

services.

Manage daily front desk operations to ensure efficient customer service.

Maintain staff workflows, procedures, scheduling and operational structure at the front desk.

**Leadership and Oversight**

Provide guidance to front desk staff, including hiring support, performance evaluations, vacation approvals,

scheduling, and other disciplinary actions.

Act as the primary contact for staff concerns in areas under your oversight.

Collaborate closely with the COO on strategic initiatives and operational improvements.

**Qualifications and Skills**:
Post-secondary degree in Business Administration, Sport & Recreation Management, or a related field.

Minimum of 3-5 years of experience in facility management, sports operations, or member services, preferably

in a recreational or sports club setting.

Strong knowledge of payment systems, point-of-sale operations, and administrative software.

Excellent customer service and interpersonal skills, with a track record of creating positive experiences for

members and clients.

Demonstrated ability to lead, train, and mentor staff.

Strong organizational, problem-solving, and project management skills.

Experience coordinating maintenance, repairs, and facility upgrades.

Knowledge of safety, health, and accessibility standards in sports facilities.

Ability to multi-task and work in a fast-paced environment while maintaining attention to detail.

**Why Join Aforza?**

Be part of a vibrant, sport club environment with a focus on tennis and padel tennis.

Lead and shape operational excellence while supporting a passionate team of coaches and staff.

Competitive salary with opportunities for professional growth.

If you are an energetic, organized, and customer-focused professional who thrives in a sports club environment,

we would love to hear from you.

**To Apply**:
Please send your resume and a cover letter outlining your qualifications and relevant experience on Indeed.

Pay: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Work Location: In person

  • Facilities and Member Services Manager

    1 day ago

    Calgary, Alberta, Canada The Tennis Academy Full time

    Job Opportunity: Facilities and Member Services ManagerLocation: Aforza Tennis and Padel Tennis Club, Calgary, AlbertaEmployment Type: Full-TimeAforza Tennis and Padel Club, one of Calgary's year-round premier sports facilities, is seeking an experienced and dynamic Facilities and Member Services Manager to oversee day-to-day operations, maintain our...

  • Manager, Facilities

    2 weeks ago

    Calgary, Canada Cassels Brock & Blackwell LLP Full time

    Manager, Facilities & Business Services (CAL) Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in...

  • Manager, Facilities

    2 weeks ago

    Calgary, Canada Cassels Brock & Blackwell LLP Full time

    Manager, Facilities & Business Services (CAL) Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in...

  • Director Facilities Services

    7 days ago

    Calgary, Canada 3001 TC USA Services Inc Full time

    Director Facilities Services page is loaded## Director Facilities Serviceslocations: Calgary, Albertatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (13 days left to apply)job requisition id: JR-09653Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn...

  • Director Facilities Services

    22 hours ago

    Calgary, Canada 3001 TC USA Services Inc Full time

    Director Facilities Services page is loaded## Director Facilities Serviceslocations: Calgary, Albertatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (13 days left to apply)job requisition id: JR-09653Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about...

  • Manager, Facilities

    3 weeks ago

    Calgary, Canada Cassels Brock & Blackwell LLP Full time

    About Us: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary. Our...

  • Manager, Facilities

    3 weeks ago

    Calgary, Canada Cassels Brock & Blackwell LLP Full time

    About Us:Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.Our...

  • Manager, Facilities and Business Services

    22 hours ago

    Calgary, Alberta, Canada Cassels Brock & Blackwell LLP Full time

    About UsCassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.Our...

  • General Manager, Facility Services

    23 hours ago

    Calgary, Alberta, Canada Calgary Airports Full time

    Apply NowStatus: Full-Time, 2-Year Term (January 2026 – December 2027), Non-unionized (exempt)Work environment: Hybrid (3 days in office, 2 days WFH)Number of positions available: 1Closing Date: January 29, 2026WHY CALGARY AIRPORTSPowered by heart and dedicated to excellence, we're the team that keeps Calgary connected – and you could be our newest...

  • Facilities Maintenance Team Member

    5 days ago

    Calgary, Canada splitsville Full time

    **The Why, the What and the Who...**: Do you want to be part of a brand new team in our brand new bowling centre? Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast paced working environment? If so, then look no further! **The What...** We need a highly motivated, Facilities Maintenance Team Member who can work...