System Analyst, Information Technology

4 days ago

Calgary, Canada Peters & Co. Limited Full time

The System Analyst’s role is to help ensure the successful operation and maintenance of mission critical systems and services, and function as the first point of escalation and overflow for helpdesk support services.
- Participate on complex technical projects involving requirements gathering, implementation planning and execution, and post-project cleanup and improvements.
- Anticipate, prioritize, troubleshoot, and resolve system issues to minimize impacts to users and the business.
- Create and maintain technical documents and supporting knowledge base.
- Monitor and assist with disaster recovery strategies, incident response planning, and implement appropriate processes for data protection and failover procedures.
- Ensure the integrity and availability of replication and backup systems.
- Perform day-to-day administration of Windows Domain environment, including hybrid Exchange and M365 integrations.
- Assist with overflow and relief support for helpdesk support services to ensure problems are resolved in a timely manner with limited disruptions.
- **Qualifications**_
- 2-5 years of network, virtualization, and system administration experience (outside of a support/helpdesk role) or equivalent work experience in a Microsoft and VMWare/Hyper-V environment.
- Technical diploma in Computer Science, Information Technology, System Administration, or a closely related field. Microsoft/VMWare certifications are an asset.
- Proactive team player with strong analytical, problem solving, and customer service skills.
- Ability to prioritize and execute multiple demands and deadlines in a high-pressure environment.
- Technical aptitude and the ability to think logically with thoroughness and accuracy.
- Proficient written and oral communication skills.
- **Working Conditions**_
- Downtown location with regular office hours, Monday to Friday, 7:30am to 4:30pm.
- Evenings and weekends to satisfy off-hours maintenance and project deadlines as required.
- Participate in on-call rotation.

**APPLICATION PROCESS**
**OVERVIEW OF PETERS & CO. LIMITED**

Peters & Co. is an independent, fully integrated investment dealer specializing in investments in the Canadian energy sector for over 50 years.

Peters & Co. provides investment services to institutional investors and private clients; employs its own sales and trading group; conducts specialized and comprehensive investment research on the energy sector; and is an active underwriter for, and financial advisor to, companies active in the Canadian and international energy industry. Peters & Co. has acted as financial advisor in a significant number of merger and acquisition transactions involving energy corporations in Canada and internationally.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Do you live in Calgary, Alberta, Canada?

Work Location: In person

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