Guest Service Agent

4 days ago


Mississauga, Canada Quality Inn and Suites Full time

Job Overview:
**Duties**:

- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services
- Manage reservations and room assignments
- Address guest concerns and resolve issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area

**Skills**:

- Experience with phone systems and handling multiple lines
- Strong hospitality and customer service skills
- Bilingual proficiency is a plus
- Knowledge of guest services in a hotel setting
- Multilingual abilities are advantageous
- Proficient in phone etiquette
- Familiarity with front desk operations

Joining our team as a Guest Service Agent offers the opportunity to work in a dynamic environment where you can showcase your customer service skills and contribute to creating memorable experiences for our guests.

**Job Type**: Part-time

Pay: From $19.00 per hour

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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