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IT Technician

2 weeks ago

Greater Toronto Area, Canada 3D Network Technology Full time

3D Network Technology specializes in finding the best technical solutions for businesses in the Greater Toronto Area. 3D Network Technology is comprised of a team of highly certified consultants that have a vast amount of experience in servicing various types of industries.

The company specializes in services in: I.T. Support, Managed I.T. Services, Hosted Solutions, Office 365 Services and Security Integration.
- Advanced technical knowledge of server and Windows Server operating systems.
- Advanced technical knowledge of networks, storage and server virtualization technologies.
- Advanced knowledge of the following enterprise technologies: Active Directory, DNS services, Group Policy management, File Systems management & Security
- Proven knowledge of the Office 365 and Azure platform
- Hands-on hardware/software troubleshooting experience including documenting issues in ticketing system.
- Ability to conduct research to solve issues and recommend solutions as required..
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Proven ability to work independently and be self-motivated
- Strong written and oral communication skills.
- Keen attention to detail.
- Strong interpersonal skills.
- Valid Ontario’s Driver’s License (willing to provide Driver's Abstract)
- Clear Criminal Record Check.
- Demonstrated ability to multitask
- Demonstrated discretion and confidentiality when handling private and privileged information.

**Job Description**:

- Setup and maintain servers, end user devices and all applicable peripherals with their associated operating systems and software.
- Setup and maintain network hardware and equipment, including routers, switches, wireless access points, and UPS.
- Work collaboratively with third party vendors to ensure the reliable function of security solutions including anti-virus, intrusion and spam detection systems and threat assessments.
- Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfiguration, and/or purchases.
- Support the development and implementation of new technology installations.
- Accurately document instances of equipment or component failure, repair, installation, and removal.
- Administer add, move, and change requests, maintain end user accounts, permissions, and access rights.
- Perform server capacity and availability audits. Perform security audits on Active Directory elements and edge devices.
- Perform system backups and recovery. Assist in the planning and implementation of Disaster Recovery exercises.
- Provide technical expertise to install, configure, and troubleshoot electronic and computer components of equipment
- Other duties as assigned.

Qualifications:

- Minimum 3 year diploma in a Computer Technology field
- Microsoft MSP Certifications or equivalent advanced level certification.

Other:

- Competitive compensation
- Company vehicle provided
- Uniforms and necessary equipment provided
- Company benefits provided

'
Work remotely
- No

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift
- On call

Application question(s):

- How many years of Information Technology experience do you have?
- Do you have a driver's licence?