Manager, HR

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

The Human Resources Manager reports to the Area Director and supports the overall HR functions within the Thunder Bay branch setting in collaboration with the assigned National Service Centre HR Business Partner.

**Primary Duties/Responsibilities**
- Handle all telephone and written inquiries relating to the hiring and selection of Field employees as requested, and in keeping Bayshore National Recruitment, Selection and Onboarding policies.
- Hire and screen Field employees according to Bayshore recruitment and selection policies and procedures and as such:

- Arrange interview schedules
- Complete reference checks, and arrange for police security clearances
- Assist with the recruitment and selection of Administrative and/or Supervisory employees as requested by the Area Director.
- Conduct specific HR related items of the Information Session, (including H&S, payroll process etc.); prepare photo identification cards for Field employees.
- Maintain current and past electronic employee HR files such that all required documentation in present:

- Proof of current professional registration, education certificates, security clearances, refences etc.
- Probationary and annual performance reviews, including coaching notes and disciplinary records if applicable
- Supervisory reports and continuing internal and/or external training documentation
- Former employee files: ensure that final performance reviews and/or exit interviews are included.
- Coordinate or delegate and follow through with employee engagement activities for branch and field employees.
- Manage the benefits program for employees - probation, arrears and LOA reports, change forms
- Conducts and/or participates in branch and committees as designated by the Area Director.
- Maintains branch specific forms and policies where applicable.
- Works in collaboration with the Client Service Manager (CSM) to ensure full-time and part-time employees are working sufficient hours to meet their FT/PT or casual status.
- Provides employees with Employment Letters as requested.
- Participate in or lead the Health and Safety Program as directed by the immediate supervisor.
- Handle all payroll and benefits-related inquiries and assist employees to complete forms.
- Handle all external requests for reference checks and verification of employment; refer difficult situations to the Area Director or immediate supervisor.
- Manage Workers Compensation claims documentation including filing reports, follow-up activities; participate in the development of modified work programs as requested.
- Maintain current knowledge of provincial legislation relating to Employment Standards, Human Rights, Workplace Health and Safety, and Labour laws; assist to handle real or suspected violations of legislated requirements.
- Assist with discipline and counseling of employees as requested.
- Develop and participate in ongoing internal and/or external continuing education activities.
- Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Supports the Area Director with Office Operations.
- Supervisor to other branch Human Resources employees and potentially Administrative Personnel if designated by the Area Director.
- Complete other tasks as required.

Job Qualification

**Education**
- Minimum: Completion of a recognized Human Resources Diploma or Degree program.
- Working towards CHRP designation will be considered an asset.

**Experience Requirements**:
3-5 years of progressive human resources experience and responsibility with emphasis in the areas of full cycle recruitment, performance management and WSIB claims management. This position requires strong experience working in a unionized environment.

**Other Skills and Abilities**:

- Exceptional interpersonal skills with the ability to handle difficult situations in an objective, consistent format, with excellent problem solving abilities.
- Ability to work independently and as part of a team, while meeting set deadlines related to all HR functions and responsibilities
- Ability to operate all standard office equipment; commitment to continued learning.
- Fluency in written and spoken English is essential and required. French fluency is a requirement for all Quebec locations.

Bayshore is committed to a high quality and safe environm