Logistics Coordinator

Company Description

At Sleep Country Canada/Dormez-vous? we are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all We want to help all Canadians get a better night’s sleep.

As a member of our National Logistics team, you will join us in promoting our passion for sleep to an entire country that depends on a good night’s rest The **Logistics Coordinator** position will play a crucial role in ensuring that our products are imported and distributed across the country for the enjoyment of our customers.

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential We trust you to make the right decisions
- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

Job Description
- Manage imports to our Hubs and transfers to our Distribution Centers across Canada.
- Manage Ocean imports to include overseas coordination with vendors, freight forwarders, carriers, drayage companies and customs brokers
- Assist with all TMS on-boarding, compliance and enhancements
- Be a key liaison between following up on daily freight deliveries, adherence to lead time and delivery windows, identification and following up of back orders and/or damages that occur
- Track and complete daily KPI information and ensures that information is real time and accurate
- Ensure that freight requirements are completed on a daily basis and scheduled based on defined lead times
- Communicate with the distribution, product supply and sourcing teams regarding all day to day aspects of the logistics departmental matters pertaining to each group
- Manage the freight requirements of goods that are purchased domestically and imported from various locations
- Utilize the internal Adjustment form documents and accurately track warehouse receipts and damaged products on KPI trackers
- Follow up with vendors on late shipments or damaged goods, to resolve issues quickly and mitigate customer backorders and impacts
- Complete and communicate weekly Vendor Service Levels, internally and externally
- Ensure that Mid-Year and Yearly review presentations are created based on timeline provided by management
- Execute cross docking chargebacks for all satellite regions nationally and receive the necessary supervisor approvals
- Manage various logistics and supply chain related projects

Qualifications
- A College Diploma or University Degree in Purchasing, Supply Chain, or Operations (or equivalent)
- Minimum 5 years of relevant work experience in 3PL, logistics and or freight forwarding
- Strong knowledge of Ocean Imports and Domestic/Cross Border trucking is a must
- Previous experience in supply chain and logistics software systems
- Very strong Microsoft Excel skills ( expert or advanced is a must )
- Strong analytical and troubleshooting skills ( data analytics is an asset)
- Exceptional problem solving skills, critical thinking and project management skills are a must
- Good communication skills (oral and written).

Additional Information
**Why work for us**:

- This is not just a job but a **Career with opportunities for growth and advancement**:

- We are the proud winners of:

- Great Place to Work
- Best Workplaces in Retail & Hospitality
- Great Place to work for Giving Back
- Robust Medical & Dental Benefits, Deferred Profit Sharing Plan
- We will invest in you and provide training, mentoring and continuous development
- Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes)
- Associate Discount Program
- Wellness Credit

**Employment Equity