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Supervisor, Inside Sales Support
2 weeks ago
Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
What We Offer:
- Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment- FULL flex benefits program- Company matching RRSP- Profit Sharing- 128 year, family owned and operated company history- Family culture and advancement opportunities
Essential Functions- Supervise and train Inside Support Representatives (ISRs) including answering questions, solving problems, monitoring telephone calls, sales metrics reporting, relating information and assigning projects.- Monitors the representatives order management process and territory management.- Facilitates departmental meetings and scheduling for the team.- Serves as liaison between District Sales Managers, procurement, warehouse, transportation and District Sales Representatives- Designs, implements and monitors new and existing system processes to improve the effectiveness of GFS’ service to the Inside Support team.- Tracks and submits opportunities for improvement- Other duties and responsibilities as assigned
Knowledge Skills & Abilities- Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities. Must have the ability to multitask, prioritize and be able to work independently or within a team environment. Must have good customer service, leadership and time management skills.-
- Previous Experience in the area of food service industry
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
