Manager of Cloud Operations

4 days ago

Kingston, Canada Tribute Technology Full time

Tribute Technology is an established best-in-class Software as a Service technology company and solutions provider. Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through innovation and a commitment to excellent user experience.

**ABOUT TRIBUTE TECHNOLOGY**:
At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

**ABOUT YOU**:
**KEY RESPONSIBILITIES**:

- **Leadership and Management**:

- Lead, mentor, and develop a team of cloud infrastructure engineers, fostering a collaborative and high-performance work environment.
- Oversee day-to-day operations of the cloud infrastructure engineering team, ensuring timely and effective completion of projects and tasks. Includes leading daily standups, tracking tickets, and ensuring delivery SLAs are met.
- **Project Management**:

- Plan, execute, and oversee cloud infrastructure projects, ensuring they are completed on time, within scope, and within budget.
- Coordinate with cross-functional teams to ensure seamless integration and deployment of cloud solutions.
- Manage vendor relationships, contracts, and service level agreements (SLAs) related to cloud services.

**QUALIFICATIONS**:

- Minimum of 7-10 years of experience in cloud operations, infrastructure management, and team leadership, with a proven track record of managing and optimizing cloud environments effectively. Demonstrated experience in a Cloud Operations Manager or similar leadership role.
- **Extensive Knowledge**: Deep understanding of cloud platforms (AWS, Azure, Heroku) and cloud management tools.
- **Cloud Security and Networking**: Strong expertise in cloud security, networking, and infrastructure management.
- **Leadership Skills**:Excellent leadership and team management capabilities with a track record of building and leading high-performing teams.
- **Project Management**:Oversee, track, and delegate CloudOps projects, and conduct daily stand-up meetings. Assist engineers with blockers and delivery plans.
- **Problem-Solving**: Exceptional problem-solving and decision-making abilities.
- **Communication Skills**:Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- **Certifications**: Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) are a plus.
- **Technical Proficiency**:Strong working knowledge of DNS and security certificates, and their use in managing websites and securing services.

**BENEFITS**:

- Fully remote position
- Competitive salary
- Great benefits package (Retirement savings plan, health, vision, dental, PTO, Paid Holidays )
- Outstanding collaborative work environment
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position_
- #LI-remote_

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