22-116 Permanent Client Records Clerk

4 days ago


Ottawa, Canada Children's Aid Society of Ottawa Full time

**General Information on the Position**

THE CHILDREN'S AID SOCIETY OF OTTAWA

LA SOCIÉTÉ DE L'AIDE À L'ENFANCE D'OTTAWA

**FINANCE AND ADMINISTRATION**

**Client Records Clerk - Record Services**

***

**The Position**:
The Client Records Clerk is responsible to the Supervisor of Records and maintains the Society’s client/case records and files which represent official documentation regarding Society’s clients and care providers and provides service to authorized staff.

The Client Records Clerk manages all active and non-active records and ensures services are provided and all records are maintained according to applicable policies and procedures.

The Client Records Clerk also perform other related duties and provides administrative support throughout the agency as required.

**Qualifications**:

- College Diploma in Records Administration or equivalent.
- Two years related experience including experience in Records Management using a case management system on a computer and other related technology, microfilming, working with the public and handling confidential data. One year of the experience must be working with scanning equipment.
- Strong knowledge of Society’s records management services procedures.
- Accuracy in clerical skills, including typing and filing.
- Demonstrates a high level of customer service skills.
- Demonstrated knowledge, skills and abilities to work effectively in cross-cultural situations;
- Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by people related to gender identity, gender expression and sexual orientation faced within the 2SLGBTQIA+ communities
- Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by Indigenous peoples and racialized communities.
- Applies anti-racist, anti-ableist, anti-colonialism, anti-heterosexism and anti-cissexism lenses to social problems
- Good judgment, problem solving, organizational and time management skills.
- Capable to work independently as well as within a team setting.
- Ability to lift and/or move up to 40 pounds and to climb, reach, bend, twist, crouch and kneel
- Superior oral and written communication skills in English are required.

**Position Available**: ASAP


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