Optometric Assistant/receptionist

7 days ago


Hamilton, Canada Dr. Arif Surani and Associates Full time

We are looking for someone with the following characteristics:

- Possesses exceptional customer service skills
- Excellent written and verbal communication skills
- Strong work ethic
- Ability to multi-task
- Professional and dependable
- Ability to multitask in a fast paced environment
- Computer proficient
- Interest in building and maintaining a social media presence for the clinic
- Strong judgment and problem solving skills to provide solutions for any schedule delays or no-shows in order to maintain patient flow
- Ability to interact with patients of all ages

You can look forward to a fulfilling career where you will be responsible for but are not limited to:

- Assist in patient care, including gathering medical history and carry out preliminary testing
- Perform diagnostic tests including retinal imaging, visual field testing and OCT
- Handle front desk duties such as scheduling appointments, managing incoming and outgoing phone calls and checking patients in and out
- Financial duties such as accepting payments and submitting third party billing claims
- Overseeing medical referrals
- Maintain accurate and up-to-date medical records using electronic health record system
- Light cleaning and tidying to ensure cleanliness and organization of examination rooms and waiting areas
- Provide exceptional customer service to patients, addressing their needs and concerns

If you are unfamiliar with any of the above duties, we will happily provide training.

What does Dr. Arif Surani and Associates have to offer?

This is an opportunity to play a vital role in building a state-of-the-art practice. The clinic prides itself on a collaborative environment where your input will always be valued. We offer a competitive salary with an incentive program. We are also conveniently located in Lime Ridge Mall which is very easily accessible either by car or public transit.

If you are passionate about providing excellent patient care in an optometry setting, we encourage you to apply. Please submit your resume along with a cover letter highlighting your relevant experience. We are excited about the opportunity to build something together

Pay: $18.00-$22.00 per hour

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Work Location: In person



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