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Seasonal Retail Store Associate

2 weeks ago

Ottawa, Canada Kitchenalia Westboro Full time

We are a local Westboro kitchen shop with character, offering everything you need for a fun and functional kitchen

**OVERVIEW**

We are seeking a motivated and enthusiastic Part-Time Seasonal Retail Store Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service through effective communication and product knowledge. You will assist customers in finding the right products, answer their inquiries, and ensure a positive shopping experience.

**THE ROLE**

Must have the availability to work the following full shifts is required for this role: Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 4:00 PM. This schedule includes two rotational days off per week.

Anticipated start date: September 26, 2025.

The anticipated end date for this seasonal role will be confirmed but is expected to be on or around January 6, 2026

**DUTIES**

**Sales**
- Greet customers warmly and provide assistance in a friendly manner.
- Maintain knowledge of current promotions, sales, and product features.
- Stay informed about current cooking trends to provide knowledgeable assistance.
- Advise customers on use and care of merchandise, and provide advice concerning specialized products.
- Assist customers with inquiries via phone, online or in-person, demonstrating excellent phone etiquette.

**Cashier**
- Operate the cash register and handle transactions accurately and efficient.
- Conduct online sales transactions.
- Utilize basic math skills to process transactions and manage cash handling responsibilities.

**Merchandising & Stock Management**
- Keep the sales floor organized and visually appealing by restocking merchandise and maintaining displays.
- Restock and organize merchandise on the sales floor.

**General & Operational**
- Take on additional responsibilities as needed to ensure the smooth operation of the store.

**REQUIREMENTS**
- **MUST** have the availability to work rotational full shifts as needed, including weekdays and weekends.
- A strong willingness to learn about retail and the kitchen industry is essential.
- Strong communication skills with the ability to engage customers effectively.
- Basic math skills for handling transactions accurately.
- A proactive attitude towards problem-solving and customer service.
- Ability to work effectively in a fast-paced environment

**PREFERED SKILLS**
- Previous experience in retail, customer service or the kitchen industry is preferred but not required.
- Experience working in a team-oriented environment
- Familiarity with Point of Sale (POS) systems is a plus.

If you're ready to join a vibrant team and create an enjoyable shopping experience for customers, we'd love to hear from you

**Job Types**: Part-time, Seasonal
Contract length: 3 months

Pay: $17.50 per hour

Expected hours: 11 - 25 per week

**Benefits**:

- Store discount

Application question(s):

- Are you able to work a flexible schedule, including evenings and weekends, as needed?
- Are you able to lift up to 50 pounds as part of your duties?
- Are you able to stand for extended periods of time as part of your duties?

**Experience**:

- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person