Environmental, Health and Safety and Quality Supervisor

**Position: Environmental, Health and Safety and Quality Supervisor**
**Type: Full Time Permanent**
**Location: Drummondville**

DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and services to power our clients’ go-to-market strategies. We help our clients manage how their brands come to life, determine which channels are right for them, manage multimedia campaigns, deploy location-specific and 1:1 marketing, execute custom loyalty programs, and fulfill their commercial printing needs all in one place.

Our extensive experience has positioned us as experts at providing communication solutions across many verticals, including the financial, retail, healthcare, consumer health, energy, and not-for-profit sectors. Thanks to our locations throughout Canada and in the United States, we are able to meet our clients’ varying needs with scale, speed, and efficiency - no matter how large or complex the ask. And we can do it all with advanced data security, regulatory compliance, and bilingual communications, in digital or print.

We’re looking for an Environmental, Health and Safety and Quality Supervisor who will ensure the integrity of the systems we have in place, strive to achieve zero incidents, and manage our continuous improvement programs.

**KEY RESPONSIBILITIES**:

- Maintain and update the Business Continuity Plan and emergency response coordination.
- Oversee incident investigations, including root cause analysis, and oversee corrective and preventive actions.
- Establish corporate reporting on quality KPIs, metrics and results.
- Responsible for training internal auditors.
- Discuss incidents and preventive measures with clients.
- Responsible for quality audits to ensure successful completion of ISO and 5S certification audits and any other client audits.
- Hold regular meetings with Canadian platform factory QA managers to encourage best practices and continuous improvement.
- Act as the alternate Privacy Officer for the Canadian platform.
- Manage the Quality Incident Response (QIR) process and initiate notifications and reports to senior management as required.
- Train relevant employees on our quality protocols and contractual obligations.
- Maintain the Health and Safety Program (Safety System also includes safety and environmental aspects) - through procedures, reviews, revisions, monitoring of the safety system of procedures, plant positions, qualified employees, training, etc.
- Process ergonomic studies and manage accident compensation claims as well as the internal audit process.
- Compare best practices and create efficiencies and consistency in Health and Safety.
- Conduct company reports and review trends to identify opportunities for improvement.
- Make recommendations to reduce potential risks and prevent injuries.

**REQUIREMENTS**:

- Knowledge of environmental, health and safety legislation in Canada.
- Experience in managing quality programs; ISO and 5S preferred.
- Experience working in a best practice and KPI environment.
- Expertise in workers' compensation claims management and cost reduction.
- Ability to secure management buy-in for quality, environment, health and safety initiatives.
- Post-secondary school degree in health and safety; designation in health and safety, confidentiality and/or quality is preferred.
- Minimum 3-5 years’ experience in a manufacturing plant is preferred.
- Understanding of privacy legislation, programs and customer requirements
- Able to explain our security and technology (how data flows) to a lay person.
- Understand the technology used to provide variable data in print or digital format.
- Excellent communication skills, both oral and written.
- Must be bilingual in English and French.

**Please submit your resume in English.**

Data Communications Management Corporation is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. We invite resumes from all qualified applicants. Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.**Poste : Superviseur en Environnement, Santé et Sécurité et Qualité**
**Type de poste : Temps plein, permanent**
**Lieu de travail : Drummondville**

DCM est un partenaire en solutions de communication qui ajoute de la valeur aux grandes entreprises nord-américaines en créant des liens plus significatifs avec leurs clients. Nous associons les connaissances des clients et le leadership éclairé à des produits de pointe, à une technologie modulaire habilitante et à des services qui alimentent