Customer Service Representative

2 weeks ago

Toronto, Canada Handyman Connection of Etobicoke, ON Full time

A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love you We have over 60% repeat/referral customer base and seek additional office support for our growing business. Handyman Connection of Toronto West is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.

**Benefits**
- Uncapped Bonuses
- Work during traditional business hours - no nights or weekends
- Professional office with a friendly touch
- Excellent training and support
- Branded apparel available (or business casual attire)

**Responsibilities**
- Strong telephone and written communication skills
- Dedication to excellent customer service
- Outgoing personality; enjoys working with people
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM
- Knowledge of home repair and light remodelling a plus
- Experience working in a Customer Service Role or Telemarketing Role preferred

**Ready to Learn More?

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